How to enable view mail on admin console for 2nd domain

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lzmwtt
Posts: 17
Joined: Tue Mar 07, 2017 7:48 pm

How to enable view mail on admin console for 2nd domain

Postby lzmwtt » Sun Mar 08, 2020 11:16 am

Hi,

Recently I added 2nd domain on our zimbra server.

But I found one issue : I can not use view mail function for 2nd domain name's email account. But for 1st (default) domain name, view mail function has no problem.

I would appreciate anyone could provide some useful solutions.

Thank you in advance.


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L. Mark Stone
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ZCS/ZD Version: 8.8.15 Network Edition
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Re: How to enable view mail on admin console for 2nd domain

Postby L. Mark Stone » Sun Mar 08, 2020 12:40 pm

Please post your zimbra version and if you are using the NG/ZeXtras Admin module or not.
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/
lzmwtt
Posts: 17
Joined: Tue Mar 07, 2017 7:48 pm

Re: How to enable view mail on admin console for 2nd domain

Postby lzmwtt » Sun Mar 08, 2020 3:12 pm

My version is:-

Release 8.8.10_GA_3039.RHEL7_64_20180928094617 RHEL7_64 FOSS edition, Patch 8.8.10_P8.

No use NG/ZeXtras Admin module.
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L. Mark Stone
Elite member
Elite member
Posts: 2187
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine, US
ZCS/ZD Version: 8.8.15 Network Edition
Contact:

Re: How to enable view mail on admin console for 2nd domain

Postby L. Mark Stone » Sun Mar 08, 2020 8:09 pm

Global Admins can View Mail for any mailbox.

By default, domain admins can only View Mail for their own domain, unless you grant them rights to do so.

Separately, 8.8.10 is past end of life; best to stay secure by upgrading to 8.8.15.

Hope that helps,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/

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