**uncheck** everytime

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semster
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**uncheck** everytime

Postby semster » Tue Mar 24, 2020 2:52 pm

I have a zimbra server with clamAV and spamassassins.
every time i get **unchecked**, it says on the internet that i have to update ClamAV. that doesn't help because every time after an update **unchecked** is gone for a week and then it comes back. also ClamAV just stops, and then i have to turn it on manually.
so do you know a solution to this problem?
I'd be really grateful if we could get a solution working.


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L. Mark Stone
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Re: **uncheck** everytime

Postby L. Mark Stone » Wed Mar 25, 2020 1:39 pm

semster wrote:I have a zimbra server with clamAV and spamassassins.
every time i get **unchecked**, it says on the internet that i have to update ClamAV. that doesn't help because every time after an update **unchecked** is gone for a week and then it comes back. also ClamAV just stops, and then i have to turn it on manually.
so do you know a solution to this problem?
I'd be really grateful if we could get a solution working.


Welcome to the forums!

We need to know your Zimbra version to help. Please run "zmcontrol -v" and post the results. We also recommend posting that output in your profile, to save you from having to post it every time. :-)

All the best,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/
semster
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Joined: Thu Mar 19, 2020 10:17 am

Re: **uncheck** everytime

Postby semster » Thu Mar 26, 2020 9:47 am

I use Zimbra 8.8.15_GA_3895 (build 20200102004124)

and "zmcontrol -v" was not a command
phoenix
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Re: **uncheck** everytime

Postby phoenix » Thu Mar 26, 2020 12:03 pm

semster wrote:I use Zimbra 8.8.15_GA_3895 (build 20200102004124)

and "zmcontrol -v" was not a command
It is when you run it as the Zimbra user as mentioned all over the forums and in the product documentation & wiki. ;)

Code: Select all

su - zimbra
zmcontrol -v
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
semster
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Joined: Thu Mar 19, 2020 10:17 am

Re: **uncheck** everytime

Postby semster » Thu Mar 26, 2020 1:01 pm

Release 8.8.15_GA_3869.RHEL7_64_20190917004220 RHEL7_64 FOSS edition, Patch 8.8.15_P6.
semster
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Joined: Thu Mar 19, 2020 10:17 am

Re: **uncheck** everytime

Postby semster » Mon Mar 30, 2020 10:24 am

I use this Release 8.8.15_GA_3869.RHEL7_64_20190917004220 RHEL7_64 FOSS edition, Patch 8.8.15_P6.

phoenix wrote:
semster wrote:I use Zimbra 8.8.15_GA_3895 (build 20200102004124)

and "zmcontrol -v" was not a command
It is when you run it as the Zimbra user as mentioned all over the forums and in the product documentation & wiki. ;)

Code: Select all

su - zimbra
zmcontrol -v
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L. Mark Stone
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Posts: 2103
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine, US
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Re: **uncheck** everytime

Postby L. Mark Stone » Mon Mar 30, 2020 10:47 am

Please post the log file snippet from where ClamAV is shutting down. Take a look at /var/log/zimbra.log and the files in /opt/zimbra/log.

Consider that the unchecked warning is often generated by Amavis, so please look at that log too.

Please also consider updating to the latest patch level, currently 8 at this writing.

Once we have relevant log file snippets we can help.

All the best,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/
semster
Posts: 5
Joined: Thu Mar 19, 2020 10:17 am

Re: **uncheck** everytime

Postby semster » Wed Apr 01, 2020 8:07 am

oke, here is zimbra log file

https://send.firefox.com/download/e3fa03331476bbe2/#wKr7elUog-P_bTLFS8lR9A

with updating won't solve the problem, because everytime i've updated it comes back.
User avatar
L. Mark Stone
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Posts: 2103
Joined: Wed Oct 09, 2013 11:35 am
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Re: **uncheck** everytime

Postby L. Mark Stone » Wed Apr 01, 2020 6:29 pm

Sorry, I won't download a file from an unknown source. Please as I asked, post the relevant log file snippets from where Amavis is shutting down.

Thanks,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/

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