8.8.15 Patch 11 NETWORK SERVICE ERROR when sending email

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noisyrhino10
Posts: 1
Joined: Fri Jul 03, 2020 3:57 pm

Re: 8.8.15 Patch 11 NETWORK SERVICE ERROR when sending email

Postby noisyrhino10 » Fri Jul 03, 2020 4:00 pm

I have a case open with Zimbra but still no official solution. It's during normal working hours for my company and over 50% of my users cannot reply to email. It's very strange.

FYI this fix does not work on RHEL 6. Below is the downgrade output.

I hope Synacor increases their Zimbra testing before releasing even patches.


[root@mail ~]# yum downgrade zimbra-patch zimbra-common-core-jar
Loaded plugins: changelog, product-id, rhnplugin, search-disabled-repos, subscription-manager
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
Setting up Downgrade Process
Resolving Dependencies
--> Running transaction check
---> Package zimbra-common-core-jar.x86_64 0:9.0.0.1590407096-1.r6 will be a downgrade
---> Package zimbra-common-core-jar.x86_64 0:9.0.0.1593061490-1.r6 will be erased
---> Package zimbra-patch.x86_64 0:9.0.0.1593427736.p4-1.r6 will be a downgrade
--> Processing Dependency: zimbra-common-core-jar >= 9.0.0.1593061490-1.r6 for package: zimbra-patch-9.0.0.1593427736.p4-1.r6.x86_64
---> Package zimbra-patch.x86_64 0:9.0.0.1593427736.p4-2.r6 will be erased
--> Finished Dependency Resolution
Error: Package: zimbra-patch-9.0.0.1593427736.p4-1.r6.x86_64 (zimbra-90-oss)
Requires: zimbra-common-core-jar >= 9.0.0.1593061490-1.r6
Removing: zimbra-common-core-jar-9.0.0.1593061490-1.r6.x86_64 (@zimbra-90-oss)
zimbra-common-core-jar = 9.0.0.1593061490-1.r6
Downgraded By: zimbra-common-core-jar-9.0.0.1590407096-1.r6.x86_64 (zimbra-90-oss)
zimbra-common-core-jar = 9.0.0.1590407096-1.r6
Available: zimbra-common-core-jar-9.0.0.1587050842-1.r6.x86_64 (zimbra-90-oss)
zimbra-common-core-jar = 9.0.0.1587050842-1.r6
Available: zimbra-common-core-jar-9.0.0.1587480459-1.r6.x86_64 (zimbra-90-oss)
zimbra-common-core-jar = 9.0.0.1587480459-1.r6
**********************************************************************
yum can be configured to try to resolve such errors by temporarily enabling
disabled repos and searching for missing dependencies.
To enable this functionality please set 'notify_only=0' in /etc/yum/pluginconf.d/search-disabled-repos.conf
**********************************************************************

Error: Package: zimbra-patch-9.0.0.1593427736.p4-1.r6.x86_64 (zimbra-90-oss)
Requires: zimbra-common-core-jar >= 9.0.0.1593061490-1.r6
Removing: zimbra-common-core-jar-9.0.0.1593061490-1.r6.x86_64 (@zimbra-90-oss)
zimbra-common-core-jar = 9.0.0.1593061490-1.r6
Downgraded By: zimbra-common-core-jar-9.0.0.1590407096-1.r6.x86_64 (zimbra-90-oss)
zimbra-common-core-jar = 9.0.0.1590407096-1.r6
Available: zimbra-common-core-jar-9.0.0.1587050842-1.r6.x86_64 (zimbra-90-oss)
zimbra-common-core-jar = 9.0.0.1587050842-1.r6
Available: zimbra-common-core-jar-9.0.0.1587480459-1.r6.x86_64 (zimbra-90-oss)
zimbra-common-core-jar = 9.0.0.1587480459-1.r6
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest


gulaschcowboy
Posts: 6
Joined: Mon Jun 24, 2019 1:30 pm

Re: 8.8.15 Patch 11 NETWORK SERVICE ERROR when sending email

Postby gulaschcowboy » Fri Jul 03, 2020 10:55 pm

Hi everybody,

a fix has been published.

RHEL:

yum clean metadata
yum check-update
yum install zimbra-patch

zmcontrol restart

UBUNTU:
apt-get update
apt-get install zimbra-patch

zmcontrol restart
edisu
Posts: 8
Joined: Fri May 01, 2020 3:25 am

Re: 8.8.15 Patch 11 NETWORK SERVICE ERROR when sending email

Postby edisu » Fri Jul 03, 2020 11:19 pm

I already update my zimbra network edition multi-node from Patch 10 to Patch 11 I'm using Centos 7, mine sending of email locally is working fine, but I haven't try it yet to send email on the external because our email server is not yet in the production.

To those who have a problem in sending of email may i know what zimbra edition currently you are using is it opensource edition or network edition? And may i know is this single node or multi-node zimbra?
edisu
Posts: 8
Joined: Fri May 01, 2020 3:25 am

Re: 8.8.15 Patch 11 NETWORK SERVICE ERROR when sending email

Postby edisu » Fri Jul 03, 2020 11:49 pm

There is wrong in the wiki, yum install zimbra-talk is for zimbra opensource and not for network edition.
Last edited by edisu on Sat Jul 04, 2020 12:55 pm, edited 2 times in total.
alwaysk2
Posts: 9
Joined: Fri Nov 18, 2016 10:25 am

Re: 8.8.15 Patch 11 NETWORK SERVICE ERROR when sending email

Postby alwaysk2 » Sat Jul 04, 2020 7:13 am

gulaschcowboy wrote:Hi everybody,

a fix has been published.

RHEL:

yum clean metadata
yum check-update
yum install zimbra-patch

zmcontrol restart

UBUNTU:
apt-get update
apt-get install zimbra-patch

zmcontrol restart



Thanks a ton.... issue has been resolved now.
ibrahimayhan
Posts: 36
Joined: Fri Oct 18, 2019 1:29 pm

Re: 8.8.15 Patch 11 NETWORK SERVICE ERROR when sending email

Postby ibrahimayhan » Sun Jul 05, 2020 6:10 pm

Thank You For The Information,
My Problem Has Been Fixed ☺️

gulaschcowboy wrote:Hi everybody,

a fix has been published.

RHEL:

yum clean metadata
yum check-update
yum install zimbra-patch

zmcontrol restart

UBUNTU:
apt-get update
apt-get install zimbra-patch

zmcontrol restart
amanshukla0903
Posts: 5
Joined: Mon Dec 02, 2019 4:38 pm

Re: 8.8.15 Patch 11 NETWORK SERVICE ERROR when sending email

Postby amanshukla0903 » Wed Jul 08, 2020 6:52 pm

Just update again it will resolve issue

Sent from my GM1901 using Tapatalk

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