HELP!!! our Admin is gone!!

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
wasnf
Posts: 1
Joined: Sat Sep 13, 2014 2:41 am

HELP!!! our Admin is gone!!

Postby wasnf » Sat Jul 14, 2012 11:45 am

hi there, total newbie here. We are a small company with 5 or so people spread out over the country. My IT guy/consultant was my brother-in-law who was great but passed away unexpectedly a couple of weeks ago. That leaves me without the account/logins/passwords/ or contact numbers at Zimbra or the place he has our email, portal, database and websites on, or where he got our security certificates. In fact, the certificate for our email expired, so I guess the encryption needed to be hiPAA compliant is off for a while? I need to figure out how to determine where everything is and then I can work on getting ownership of my own stuff, not to mention pay the bills so we can keep the lights on.
Any help would be appreciated


iway
Outstanding Member
Outstanding Member
Posts: 425
Joined: Fri Sep 12, 2014 11:31 pm

HELP!!! our Admin is gone!!

Postby iway » Sat Jul 14, 2012 2:23 pm

Well, you will definitely need to find the passwords for access to the server (SSH passwords and/or keys).

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