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Antispam and antivirus status stopped

Posted: Tue Sep 11, 2012 5:29 am
by StefanoSanti
Hi all, i have a problem on my zimbra server, today whit not apparently reason my anrivirus and antispam service is marked as stopped in administration web console and from zmcontrol status, but if i looking on /var/log/zimbra.log and into messages information i can see amavisd spamcheck and clamav virus check, also if i try to telnet on port 10024 it correctly respond, is there a solution, thanks a lot!
Zimbra version: Release 7.1.4_GA_2555.UBUNTU10_64 UBUNTU10_64 FOSS edition.

Antispam and antivirus status stopped

Posted: Thu Sep 13, 2012 2:11 am
by StefanoSanti
Up plese some suggestion :(

Antispam and antivirus status stopped

Posted: Thu Sep 13, 2012 4:22 am
by davidkillingsworth
I had the same problem after I upgraded to 7.1.4.
I found that I needed to delete the anti-virus definitions database and manually download again. It fixed the issue.
Chere these posts for info:

http://www.zimbra.com/forums/administrators/57580-freshclam-not-running.html#post245035

http://www.zimbra.com/forums/administrators/52353-amavis-not-starting.html

http://www.zimbra.com/forums/administrators/32684-clam-antivirus-multiple-vulnerabilities.html

Antispam and antivirus status stopped

Posted: Thu Sep 13, 2012 4:26 am
by StefanoSanti
Thaks for the answer! can you post the exact procedure?

Antispam and antivirus status stopped

Posted: Thu Sep 13, 2012 5:27 am
by StefanoSanti
when i try to start amavis i see this on screen
https://www.dropbox.com/s/tp2fmdxfjvojznw/amavis.JPG
but
amavis seems running cause this is what i see on a complete message:


[quote user="davidkillingsworth"]Try this:
[/QUOTE try thuis but nothing changes, i think clamav anda amavis are running but not seen on the web admin, this is what i read on one sample message:
Received: from localhost (unknown [127.0.0.1])

by xxxx.yyyy.local (Postfix) with ESMTP id 892787E2DB9

for ; Thu, 13 Sep 2012 13:46:25 +0200 (CEST)

X-Virus-Scanned: amavisd-new at xxxxx.yyyyy.local

X-Spam-Flag: NO

X-Spam-Score: -2.9

X-Spam-Level:

X-Spam-Status: No, score=-2.9 tagged_above=-10 required=6.6

tests=[ALL_TRUSTED=-1, BAYES_00=-1.9] autolearn=unavailable

Received: from xxxx.yyyyy.local ([127.0.0.1])

by localhost (xxxxx.yyyyyy.local [127.0.0.1]) (amavisd-new, port 10024)

with ESMTP id TZxPYP5J+6ME for ;

Thu, 13 Sep 2012 13:46:25 +0200 (CEST)

Antispam and antivirus status stopped

Posted: Thu Sep 13, 2012 6:11 am
by davidkillingsworth

Antispam and antivirus status stopped

Posted: Fri Sep 14, 2012 1:04 am
by StefanoSanti
[quote user="davidkillingsworth"]Try this:

I
try thuis but nothing changes, i think clamav anda amavis are running but not seen on the web admin, this is what i read on one sample message:
Received: from localhost (unknown [127.0.0.1])

by xxxx.yyyy.local (Postfix) with ESMTP id 892787E2DB9

for ; Thu, 13 Sep 2012 13:46:25 +0200 (CEST)

X-Virus-Scanned: amavisd-new at xxxxx.yyyyy.local

X-Spam-Flag: NO

X-Spam-Score: -2.9

X-Spam-Level:

X-Spam-Status: No, score=-2.9 tagged_above=-10 required=6.6

tests=[ALL_TRUSTED=-1, BAYES_00=-1.9] autolearn=unavailable

Received: from xxxx.yyyyy.local ([127.0.0.1])

by localhost (xxxxx.yyyyyy.local [127.0.0.1]) (amavisd-new, port 10024)

with ESMTP id TZxPYP5J+6ME for ;

Thu, 13 Sep 2012 13:46:25 +0200 (CEST)

Antispam and antivirus status stopped

Posted: Fri Sep 14, 2012 3:49 am
by StefanoSanti
Tryed but nothing change, amavis and clamav seems working i see the tag on message envelope!!!!but web interface and zmcontrol mark it as stopped!?!?!?

Antispam and antivirus status stopped

Posted: Sat Sep 15, 2012 4:56 am
by StefanoSanti
Up some suggestion please!

Antispam and antivirus status stopped

Posted: Mon Sep 17, 2012 3:41 am
by StefanoSanti
Up..please :confused: