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Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Sun Nov 25, 2012 6:55 am
by Andrejs Sahovs
Hi. Did install Zimbra 8 - great product. However one small strange thing happening. Zimbra admin GUI reporting that not all services are running. When I click on which services - none of them are running. However the same GUI reporting that service is healthy. AT the same time everything is working as expected (apart from no secure POP3 connection , but this force me to use secure pop3 what was good move) and CLI reporing that all services are running:
[zimbra@home ~]$ bin/zmcontrol status

Host home.domain.name

antispam Running

antivirus Running

ldap Running

logger Running

mailbox Running

memcached Running

mta Running

proxy Running

snmp Running

spell Running

stats Running

zmconfigd Running
any ideas? is it bug or it is issue with CentOS6.3 install ?

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Sun Nov 25, 2012 9:35 am
by phoenix
[quote user="Andrejs Sahovs"]is it bug or it is issue with CentOS6.3 install ?[/QUOTE]No, there's no bug but it would depend on how long you waited after install to check the status. You also don't need to have the proxy (and probably not memcached either) on a single server install, I'd suggest you remove it.

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Sun Nov 25, 2012 10:01 am
by Andrejs Sahovs
[quote user="10330phoenix"]No, there's no bug but it would depend on how long you waited after install to check the status. You also don't need to have the proxy (and probably not memcached either) on a single server install, I'd suggest you remove it.[/QUOTE]
2 days already.
And is it not a proxy and memcached in use for accessing mailboxes via POP3? things did not work without this two daemons.

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Sun Nov 25, 2012 10:22 am
by phoenix
[quote user="Andrejs Sahovs"]And is it not a proxy and memcached in use for accessing mailboxes via POP3? things did not work without this two daemons.[/QUOTE]You don't need either of those services installed to use POP3 (nor IMAP for that matter), I'd suggest you remove them and fix whatever problem was stopping you accessing POP3.

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Sun Nov 25, 2012 3:05 pm
by sviriyala
I had the same issue in Multiserver env. Turned out be a Selinux issue. I am not sure if that causes the same behavior in single server env. Better re-install everything after you have disable selinux first. And yes you don't need Memcached & proxy in single server env. It hogs the memory and actually slows down the system.
Regards,

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Sun Nov 25, 2012 3:29 pm
by Andrejs Sahovs
Do you remember from top of your mind how to stop and disable services ( I mean zimbra services) ?
SE was disabled prior of install.

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Sun Nov 25, 2012 4:29 pm
by Andrejs Sahovs
Pop3 and SMTP is not working without proxy :(

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Mon Nov 26, 2012 12:49 am
by sviriyala
[quote user="Andrejs Sahovs"]Do you remember from top of your mind how to stop and disable services ( I mean zimbra services) ?
SE was disabled prior of install.[/QUOTE]
You can try this to disable services: (to enable use + instead of -)
zmprov -zimbraServiceEnabled
The following are the services:

zimbraServiceEnabled: mta

zimbraServiceEnabled: stats

zimbraServiceEnabled: snmp

zimbraServiceEnabled: logger

zimbraServiceEnabled: mailbox

zimbraServiceEnabled: spell

zimbraServiceEnabled: ldap

zimbraServiceEnabled: memcached

zimbraServiceEnabled: proxy
To get the above list, I used the following command:
zmprov gas -v | grep zimbraServiceEnabled
Long time back I used this to disable the AV/AS services in Zimbra 6.x.
Let me know if this works.
Regards

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Mon Nov 26, 2012 1:00 am
by sviriyala
[quote user="Andrejs Sahovs"]Pop3 and SMTP is not working without proxy :([/QUOTE]
Since this is a single server install, all services run on the same box. POP3, IMAP, HTTP(S) services will be serviced by the proxy process. Internally it will talk to the respective POP3/IMAP/HTTP servers.

I don't think SMTP works thro proxy. BTW how are you testing without proxy?
If this is a new install and still under testing, why not do a fresh install this time choosing NOT to install unwanted services such as Memcached, proxy etc? Also another suggestion. If you already have a external Antivirus, Antispam service deployed, then don't install clamav, spamassassin as well. They too hog Memory and CPU.
Regards

Zimbra Services reported not running in GUI but everythingl fine in CLI

Posted: Mon Nov 26, 2012 3:43 am
by kruon
Which syslogd is centos 6.3 using?

If it's rsyslog zimbra needs manual tuning in few config files, not sure if fixed in version 8.
Is cron configured properly?

It should run zmstatuslog every 2 minutes.