Zimbra Vmware Installation issue

Running our Appliance (ZCA), ZCS on VMware, or any other virtual machine software? Post your thoughts here.
marcmac
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Zimbra Vmware Installation issue

Postby marcmac » Mon Aug 16, 2010 10:24 am

Your install may still have encountered errors; you may want to reinstall or review the installation log for errors.


marcmac
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Zimbra Vmware Installation issue

Postby marcmac » Mon Aug 16, 2010 10:25 am

Specifically, we are looking for the "appliance_config.log" file; the zmdiaglog files are not necessary. It should be listed as available in the diagnostic window any time after the system is configured.
marcmac
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Zimbra Vmware Installation issue

Postby marcmac » Mon Aug 16, 2010 10:27 am

All software has bugs :)
The rename domain failure is what I expected to see based on the description of the problem; can you tell me if you're installing as a DHCP or static network address?
andremta
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Zimbra Vmware Installation issue

Postby andremta » Mon Aug 16, 2010 11:04 am

[quote user="marcmac"]All software has bugs :)
The rename domain failure is what I expected to see based on the description of the problem; can you tell me if you're installing as a DHCP or static network address?[/QUOTE]
Marc, I will annex the appliance_log in a few minutes.

Yes, I'm using DHCP.
I think the Zimbra Appliance (ZA) is a great idea! It would be nice if the Outlook Connector was supported by the ZA as well.
zm_ayirp
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Zimbra Vmware Installation issue

Postby zm_ayirp » Mon Aug 23, 2010 1:27 pm

Thanks for the compliments for the appliance, Andrew. When you get a chance, can you attach the appliance_config.log from the offending instance? Thanks!
andremta
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Zimbra Vmware Installation issue

Postby andremta » Mon Aug 23, 2010 1:42 pm

[quote user="zm_ayirp"]Thanks for the compliments for the appliance, Andrew. When you get a chance, can you attach the appliance_config.log from the offending instance? Thanks![/QUOTE]
Hello,
I'm unable to login again into the appliance. The Zimbra services wont start at the reboot.
As so, I'm unable to send the appliance log.
marcmac
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Zimbra Vmware Installation issue

Postby marcmac » Mon Aug 23, 2010 1:54 pm

You should be able to access the log even with the zimbra services down.
andremta
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Zimbra Vmware Installation issue

Postby andremta » Mon Aug 23, 2010 1:55 pm

[quote user="marcmac"]You should be able to access the log even with the zimbra services down.[/QUOTE]
where is the location? Which location?
Web Administration does not work.
marcmac
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Zimbra Vmware Installation issue

Postby marcmac » Mon Aug 23, 2010 2:37 pm

:5480">https://:5480, then the diagnostics link. If that's not responding, then you can either attempt a reinstall, or log in on the command line with your configuration user and password (set at install time) and grab the file from /opt/zcs-installer/logs/appliance_config.log
erocm123
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Zimbra Vmware Installation issue

Postby erocm123 » Sun Aug 29, 2010 11:53 pm

I am having the same issue. Here is the output of the log:


Mon Aug 30 03:07:05 2010: Configuration started

Mon Aug 30 03:07:05 2010: Configuring service antivirus enabled

Mon Aug 30 03:07:05 2010: Configuring service antispam enabled

Mon Aug 30 03:07:05 2010: Configuring service mailbox enabled

Mon Aug 30 03:07:05 2010: Configuring service mta enabled

Mon Aug 30 03:07:05 2010: Configuring service convertd enabled

Mon Aug 30 03:07:05 2010: Configuring service stats enabled

Mon Aug 30 03:07:05 2010: Configuring service ldap enabled

Mon Aug 30 03:07:05 2010: Configuring service spell enabled

Mon Aug 30 03:07:05 2010: Adding gbackup.standard.net to /etc/hosts

Mon Aug 30 03:07:05 2010: Set zimbra hostname to gbackup.standard.net

Started slapd: pid 7303

Mon Aug 30 03:07:13 2010: Resetting root ldap password

Updating local config and directory

Mon Aug 30 03:07:23 2010: Resetting system ldap password

Updating local config and directory

Mon Aug 30 03:07:28 2010: Resetting system amavis password

Updating local config and directory

Mon Aug 30 03:07:32 2010: Resetting system replication password

Updating local config and directory

Mon Aug 30 03:07:37 2010: Resetting system nginx password

Updating local config and directory

Mon Aug 30 03:07:41 2010: Resetting system postfix password

Updating local config and directory

Mon Aug 30 03:07:46 2010: Rename domain to gbackup.standard.net

[] WARN: flushCacheOnAllServers():type=[domain] server=[zimbra.appliance.localdomain]

[] WARN: flushCacheOnAllServers():type=[config] server=[zimbra.appliance.localdomain]

ERROR: service.FAILURE (system failure: unable to modify attrs: Read timed out) (cause: javax.naming.CommunicationException Read timed out)

Mon Aug 30 03:08:58 2010: Retrying

ERROR: account.NO_SUCH_DOMAIN (no such domain: zimbra.appliance.localdomain)

Mon Aug 30 03:09:08 2010: Failed

Mon Aug 30 03:09:08 2010: Rename admin account to admin@gbackup.standard.net

Killing slapd with pid 7303 done.

Mon Aug 30 03:09:24 2010: Update server entries

Mon Aug 30 03:09:25 2010: Rename server to gbackup.standard.net

Mon Aug 30 03:09:26 2010: Enable Zimbra services on system startup

Removing any system startup links for /etc/init.d/zimbraExpandLV ...

Removing any system startup links for /etc/init.d/zimbra ...

Adding system startup for /etc/init.d/zimbraExpandLV ...

/etc/rc2.d/S91zimbraExpandLV -> ../init.d/zimbraExpandLV

/etc/rc3.d/S91zimbraExpandLV -> ../init.d/zimbraExpandLV

/etc/rc4.d/S91zimbraExpandLV -> ../init.d/zimbraExpandLV

/etc/rc5.d/S91zimbraExpandLV -> ../init.d/zimbraExpandLV

Adding system startup for /etc/init.d/zimbra ...

/etc/rc0.d/K01zimbra -> ../init.d/zimbra

/etc/rc2.d/K01zimbra -> ../init.d/zimbra

/etc/rc3.d/K01zimbra -> ../init.d/zimbra

/etc/rc4.d/K01zimbra -> ../init.d/zimbra

/etc/rc5.d/K01zimbra -> ../init.d/zimbra

/etc/rc2.d/S99zimbra -> ../init.d/zimbra

/etc/rc3.d/S99zimbra -> ../init.d/zimbra

/etc/rc4.d/S99zimbra -> ../init.d/zimbra

/etc/rc5.d/S99zimbra -> ../init.d/zimbra

Mon Aug 30 03:09:26 2010: Verifying Permissions

Fixing ownership and permissions on /opt/zimbra/conf

Fixing permissions on /opt/zimbra/conf/spamassassin

Fixing ownership and permissions on /opt/zimbra/conf/ldap-scm.cf

Fixing ownership and permissions on /opt/zimbra/conf/ldap-transport.cf

Fixing ownership and permissions on /opt/zimbra/conf/ldap-vad.cf

Fixing ownership and permissions on /opt/zimbra/conf/ldap-vam.cf

Fixing ownership and permissions on /opt/zimbra/conf/ldap-vmd.cf

Fixing ownership and permissions on /opt/zimbra/conf/ldap-vmm.cf

Fixing permissions and ownership on /opt/zimbra/conf/nginx.key

Fixing permissions and ownership on /opt/zimbra/conf/slapd.key

Fixing permissions and ownership on /opt/zimbra/conf/smtpd.key

Fixing ownership and permissions on /var/log/zimbra.log

Fixing ownership and permissions on /opt/zimbra/amavisd

Fixing ownership and permissions on /opt/zimbra/aspell

Fixing ownership and permissions on /opt/zimbra/bdb

Fixing ownership and permissions on /opt/zimbra/clamav

Fixing ownership and permissions on /opt/zimbra/curl

Fixing ownership and permissions on /opt/zimbra/cyrus-sasl

Fixing ownership and permissions on /opt/zimbra/altermime

Fixing ownership and permissions on /opt/zimbra/dspam

Fixing ownership and permissions on /opt/zimbra/heimdal

Fixing ownership and permissions on /opt/zimbra/httpd

Fixing ownership and permissions on /opt/zimbra/keyview

Fixing ownership and permissions on /opt/zimbra/libtool

Fixing ownership and permissions on /opt/zimbra/memcached

Fixing ownership and permissions on /opt/zimbra/mysql

Fixing ownership and permissions on /opt/zimbra/net-snmp

Fixing ownership and permissions on /opt/zimbra/nginx

Fixing ownership and permissions on /opt/zimbra/openldap

Fixing ownership and permissions on /opt/zimbra/openssl

Fixing ownership and permissions on /opt/zimbra/snmp

Fixing ownership and permissions on /opt/zimbra/tcmalloc

Fixing ownership and permissions on /opt/zimbra/zimbramon/bin

Fixing ownership and permissions on /opt/zimbra/zimbramon/crontabs

Fixing ownership and permissions on /opt/zimbra/zimbramon/rrdtool

Fixing ownership and permissions on /opt/zimbra/jdk1.6.0_16

Fixing ownership and permissions on /opt/zimbra/lib

Fixing ownership and permissions on /opt/zimbra/db

Fixing ownership and permissions on /opt/zimbra/cyrus-sasl

Fixing ownership and permissions on /opt/zimbra/data/amavisd

Fixing ownership and permissions on /opt/zimbra/jetty

Fixing ownership and permissions on /opt/zimbra/ssl

Fixing ownership and permissions on /opt/zimbra/openldap

Fixing ownership and permissions on /opt/zimbra/snmp/var

Fixing ownership and permissions on /opt/zimbra/logger/db

Fixing ownership and permissions on /opt/zimbra/clamav/db

Fixing ownership and permissions on /opt/zimbra/zmstat

Fixing ownership and permissions on /opt/zimbra/zimbramon/lib

Fixing ownership and permissions on /opt/zimbra/postfix

Fixing ownership and permissions on /opt/zimbra/data/postfix

Fixing ownership of /opt/zimbra/index

Fixing ownership of /opt/zimbra/backup

Fixing ownership of /opt/zimbra/redolog

Fixing ownership of /opt/zimbra/store

Mon Aug 30 03:09:42 2010: Creating new server certificate

** Creating directory /opt/zimbra/ssl/zimbra

** Creating directory /opt/zimbra/ssl/zimbra/ca

** Creating directory /opt/zimbra/ssl/zimbra/server

** Creating directory /opt/zimbra/ssl/zimbra/commercial

** Creating /opt/zimbra/ssl/zimbra/ca/zmssl.cnf...done

** Creating CA private key /opt/zimbra/ssl/zimbra/ca/ca.key...done.

** Creating CA cert /opt/zimbra/ssl/zimbra/ca/ca.pem...done.

** Importing CA /opt/zimbra/ssl/zimbra/ca/ca.pem into CACERTS...done.

** Copying CA to /opt/zimbra/conf/ca...done.

** Creating /opt/zimbra/conf/zmssl.cnf...done

** Backup /opt/zimbra/ssl/zimbra to /opt/zimbra/ssl/zimbra.20100830030947

** Generating a server csr for download self -new -keysize 1024

** Backup /opt/zimbra/ssl/zimbra to /opt/zimbra/ssl/zimbra.20100830030947

** Creating server cert request /opt/zimbra/ssl/zimbra/server/server.csr...done.

** Saving server config key zimbraSSLPrivateKey...failed.

** Signing cert request /opt/zimbra/ssl/zimbra/server/server.csr...done.

** Saving server config key zimbraSSLCertificate...failed.

** Saving server config key zimbraSSLPrivateKey...failed.

** Installing mta certificate and key...done.

** Installing slapd certificate and key...done.

** Installing proxy certificate and key...done.

** Creating pkcs12 file /opt/zimbra/ssl/zimbra/jetty.pkcs12...done.

** Creating keystore file /opt/zimbra/mailboxd/etc/keystore...done.

** Installing CA to /opt/zimbra/conf/ca...done.

** Importing CA /opt/zimbra/ssl/zimbra/ca/ca.pem into CACERTS...done.

** Saving global config key zimbraCertAuthorityCertSelfSigned...failed.

** Saving global config key zimbraCertAuthorityKeySelfSigned...failed.

** Copying CA to /opt/zimbra/conf/ca...done.

** Saving server config key zimbraSSLCertificate...failed.

** Saving server config key zimbraSSLPrivateKey...failed.

** Installing mta certificate and key...done.

** Installing slapd certificate and key...done.

** Installing proxy certificate and key...done.

** Creating pkcs12 file /opt/zimbra/ssl/zimbra/jetty.pkcs12...done.

** Creating keystore file /opt/zimbra/mailboxd/etc/keystore...done.

** Installing CA to /opt/zimbra/conf/ca...done.

Mon Aug 30 03:10:42 2010: Expanding LV

* Updating zimbra configuration

...done.

Mon Aug 30 03:10:50 2010: Starting LDAP services

Started slapd: pid 16235

Mon Aug 30 03:10:56 2010: Generating preauth key for gbackup.standard.net

preAuthKey: e2dd455ea13f083a662444166643872b599b8c173ad22c800007cfa22dfc7b3e

Mon Aug 30 03:11:11 2010: Setting Zimbra services

Mon Aug 30 03:11:11 2010: Setting Zimbra services -zimbraServiceEnabled memcached -zimbraServiceEnabled imapproxy -zimbraServiceEnabled logger -zimbraServiceEnabled snmp
Mon Aug 30 03:11:13 2010: Starting mailstore services

Mon Aug 30 03:12:12 2010 Rewrote: /opt/zimbra/mailboxd/etc/jetty.properties with mode 288

Mon Aug 30 03:12:12 2010 Rewrote: /opt/zimbra/conf/log4j.properties with mode 288

Mon Aug 30 03:12:12 2010 Rewrote: /opt/zimbra/mailboxd/etc/jetty.xml with mode 288

Starting zmmtaconfig...done.

Starting mysqld...done.

Starting mailboxd...done.

--03:15:14-- http://gbackup.standard.net/service/preauth?account=admin@gbackup.standard.net&expires=0&timestamp=1283138114000&preauth=5de35d24508bac148de9b682ebf872c56e9f7642&redirectURL=/zimbra/m/zmain

=> `/dev/null'

Resolving gbackup.standard.net... 172.16.2.168

Connecting to gbackup.standard.net|172.16.2.168|:80... connected.

HTTP request sent, awaiting response... 400 account is in maintenance mode

03:15:17 ERROR 400: account is in maintenance mode.
--03:15:17-- http://gbackup.standard.net/service/preauth?account=admin@gbackup.standard.net&expires=0&timestamp=1283138114000&preauth=5de35d24508bac148de9b682ebf872c56e9f7642&redirectURL=/zimbra/h

=> `/dev/null'

Resolving gbackup.standard.net... 172.16.2.168

Connecting to gbackup.standard.net|172.16.2.168|:80... connected.

HTTP request sent, awaiting response... 400 account is in maintenance mode

03:15:17 ERROR 400: account is in maintenance mode.
Stopping mailboxd...done.

Starting mailboxd...done.

Mon Aug 30 03:16:57 2010: Updating postfix network settings

Mon Aug 30 03:17:21 2010: Starting Zimbra services

Mon Aug 30 03:17:21 2010: Setting password for admin@gbackup.standard.net


Mon Aug 30 03:17:55 2010: Updating wiki account

ERROR: service.PERM_DENIED (permission denied: domain is shutdown)

Mon Aug 30 03:18:50 2010: Retrying

ERROR: service.PERM_DENIED (permission denied: domain is shutdown)

Mon Aug 30 03:19:21 2010: Failed

Initializing...

ERROR: service.PERM_DENIED (permission denied: domain is shutdown)

Mon Aug 30 03:19:38 2010: Retrying

Initializing...

ERROR: service.PERM_DENIED (permission denied: domain is shutdown)

Mon Aug 30 03:19:53 2010: Failed

--03:20:06-- http://gbackup.standard.net/service/preauth?account=admin@gbackup.standard.net&expires=0&timestamp=1283138405000&preauth=ea42a25bdd0f4ae2f87759cb62e1adbb93e76fb9&redirectURL=/zimbra/m/zmain

=> `/dev/null'

Resolving gbackup.standard.net... 172.16.2.168

Connecting to gbackup.standard.net|172.16.2.168|:80... connected.

HTTP request sent, awaiting response... --03:20:06-- http://gbackup.standard.net/service/preauth?account=admin@gbackup.standard.net&expires=0&timestamp=1283138405000&preauth=ea42a25bdd0f4ae2f87759cb62e1adbb93e76fb9&redirectURL=/zimbra/h

=> `/dev/null'

Resolving gbackup.standard.net... 172.16.2.168

Connecting to gbackup.standard.net|172.16.2.168|:80... connected.

HTTP request sent, awaiting response... Mon Aug 30 03:20:06 2010: Fetching license from zimbra.com

Mon Aug 30 03:20:14 2010: License fetched

Mon Aug 30 03:20:15 2010: Installing License

400 account is in maintenance mode

03:20:16 ERROR 400: account is in maintenance mode.
400 account is in maintenance mode

03:20:16 ERROR 400: account is in maintenance mode.


Mon Aug 30 03:21:05 2010: Configuration completed successfully

Mon Aug 30 03:21:05 2010: Configuration Complete.

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