error after installing java extension in 2FA FOSS

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error after installing java extension in 2FA FOSS

Postby thanhbv4 » Wed Jun 12, 2019 3:05 am

Hey everyone,

I install 2FA in ,everything is fine when I install it to the 18th step, but after the java extension, my zimbra server has an error, the web client cannot log in, the admin page is empty,I using CentOS 7.x and Zimbra 8.8.6. The command zmprov does not work and log mailbox.log the following error:

Code: Select all

2019-06-12 07:46:48,977 FATAL [main] [] soap - Unable to start servlet
java.lang.NoClassDefFoundError: Could not initialize class com.zimbra.cs.extension.ExtensionUtil
at com.zimbra.cs.util.Zimbra.startup(
at com.zimbra.cs.util.Zimbra.startup(
at com.zimbra.soap.SoapServlet.init(
at javax.servlet.GenericServlet.init(
at org.eclipse.jetty.servlet.ServletHolder.initServlet(
at org.eclipse.jetty.servlet.ServletHolder.initialize(
at org.eclipse.jetty.servlet.ServletHandler.initialize(
at org.eclipse.jetty.servlet.ServletContextHandler.startContext(
at org.eclipse.jetty.webapp.WebAppContext.startWebapp(
at org.eclipse.jetty.webapp.WebAppContext.startContext(
at org.eclipse.jetty.server.handler.ContextHandler.doStart(
at org.eclipse.jetty.servlet.ServletContextHandler.doStart(
at org.eclipse.jetty.webapp.WebAppContext.doStart(
at org.eclipse.jetty.util.component.AbstractLifeCycle.start(
at org.eclipse.jetty.util.component.ContainerLifeCycle.start(
at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(
at org.eclipse.jetty.server.handler.AbstractHandler.doStart(

and Before i install java extension, i saw log in mailbox.log follow:

Code: Select all

com.zimbra.common.service.ServiceException: unknown document: privacyIdea
at com.zimbra.common.service.ServiceException.UNKNOWN_DOCUMENT(
at com.zimbra.soap.SoapEngine.dispatchRequest(
at com.zimbra.soap.SoapEngine.dispatch(
at com.zimbra.soap.SoapEngine.dispatch(
at com.zimbra.soap.SoapServlet.doWork(
at com.zimbra.soap.SoapServlet.doPost(

Pls help me solve this issue. Thanks you

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