Mobile client doesn't show emails

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Pirpy
Posts: 6
Joined: Sat Sep 13, 2014 3:28 am

Mobile client doesn't show emails

Postby Pirpy » Thu Dec 05, 2019 3:26 pm

Hi,

if I use zimbra webmail client on a mobile device, after login, no emails appear. I see only 5 icons on top (messages, user, calendar, folder, search) and footer (exit space:XXXX, preferences, copiyright, etc...).

If I use zimbra webmail client on a pc, everything is ok.

Please help me to solve this problem


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gabrieles
Advanced member
Advanced member
Posts: 125
Joined: Tue Feb 14, 2017 9:40 am

Re: Mobile client doesn't show emails

Postby gabrieles » Fri Dec 06, 2019 10:12 am

On each mailstore in your infrastructure:

zmcontrol stop
cd /opt/zimbra/jetty/work/
rm -rf *
zmcontrol start
Inglebard
Posts: 16
Joined: Fri Jul 20, 2018 9:18 am

Re: Mobile client doesn't show emails

Postby Inglebard » Fri Jan 10, 2020 3:14 pm

Hi,

Same issue.
Does deleting "/opt/zimbra/jetty/work/" fix the issue ?

What "/opt/zimbra/jetty/work/" is use for ?
Klug
Elite member
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Joined: Mon Dec 16, 2013 11:35 am
Contact:

Re: Mobile client doesn't show emails

Postby Klug » Fri Jan 10, 2020 4:13 pm

Try with another browser on your mobile client.

With 8.8.12 NE and "touch client" enabled, on an android phone, I'm getting good results with chrome/iron but bad with fennec.
smyeung
Posts: 1
Joined: Fri Jan 24, 2020 4:58 pm

Re: Mobile client doesn't show emails

Postby smyeung » Fri Jan 24, 2020 5:05 pm

Got the same problem.

I am not brave enough to delete all files in the /opt/zimbra/jetty/work directory. So I try with renaming it first

mv /opt/zimbra/jetty/work /opt/zimbra/jetty/work_bak
zmcontrol restart


It works.
A new "work" directory is created and all the html, javascript, css, java, class files will be copied again.

Best,
Simon
Inglebard
Posts: 16
Joined: Fri Jul 20, 2018 9:18 am

Re: Mobile client doesn't show emails

Postby Inglebard » Wed Jan 29, 2020 11:29 am

smyeung wrote:Got the same problem.

I am not brave enough to delete all files in the /opt/zimbra/jetty/work directory. So I try with renaming it first

mv /opt/zimbra/jetty/work /opt/zimbra/jetty/work_bak
zmcontrol restart


It works.
A new "work" directory is created and all the html, javascript, css, java, class files will be copied again.

Best,
Simon


Hi,

It works, but I needed after moving /opt/zimbra/jetty/work to create and empty /opt/zimbra/jetty/work with zimbra.zimbra permission with 755.

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