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Why my picture in attach file don't show in message body.

Posted: Mon Mar 10, 2014 3:31 am
by muizana
WHEN I ATTACHED IMAGE FILE IN MY MESSAGE AND I CHECKED BOX OF "SHOW IMAGES IN MESSAGE BODY" AND I SEND TO ANOTHER ACCOUNT.

RECEIVER DON'T SEE MY IMAGE.(PLEASE SEE EXAMPLE IN ATTACH FILE.)
I USED ZCS 7.2.3(OPEN SOURCE EDITION) AND I SET MY DISPLAY EMAIL AS HTML, TOO.
IF YOU HAVE A SOLUTION TO FIX THIS PROBLEM, PLEASE LET ME KNOW.
THANK YOU.

2014-03-10_1526.png


Why my picture in attach file don't show in message body.

Posted: Mon Mar 10, 2014 7:36 pm
by 918jjohnson
Based on the information provided, it's really difficult to say. A couple steps I'd check first... 1) make sure the image you added was via an attachment and not a link. (just because you can reach a link, doesn't mean other addresses can) 2) assuming #1 was correct, make sure there's no software that might be blocking the display. (ad blockers and the like).
If neither of these suggestions fix the issue, you'll want to do a test and on the received email, use the "Show Original" command and save the result to a text file. That attachment can then be added to a bug report on bugzilla.zimbra.com.