Zimbra 8.7 release don't have email forward feature in web client

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Demonster
Posts: 1
Joined: Tue Jul 26, 2016 3:41 pm

Zimbra 8.7 release don't have email forward feature in web client

Postby Demonster » Tue Jul 26, 2016 4:19 pm

Hello.
I need to forward all email from one mailbox to another with removing local copy. In previous version 8.6 this is made by instruction, i.e.
https://www.zimbra.com/desktop7/help/en_US/Userspecific/Setting_a_Forwarding_Address.htm
To forward your email
1.Open the Preferences tab and in the Overview pane select Mail.
2.In the Receiving Messages section and in When a message arrives, Forward a copy to, add the complete forwarding address.
3.If you want to automatically delete the email from your account, enable Don't keep a local copy of messages.
4.Click Save.

In 8.7 I don't see this in web client.
Help me please.


Jackall
Posts: 1
Joined: Thu Jan 12, 2017 11:33 am

Re: Zimbra 8.7 release don't have email forward feature in web client

Postby Jackall » Thu Jan 12, 2017 11:37 am

Did anyone ever resolve the issue, We are in the process of migrating to Centos 7 with 8.7.1. from Centos 6.8 (8.6 Patch12). However this could be a show stopper.

The users do not seem to have the ability to setup forwards in 8.7.1, but it is there in 8.6

Can anyone please shed some light on this ?


Edited :-

Actually the users do have the option to setup forwards from their Webmail interface, its just not available if you open the webmail using "view mail" from the admin console
kladiv
Posts: 2
Joined: Sat Sep 13, 2014 3:15 am

Re: Zimbra 8.7 release don't have email forward feature in web client

Postby kladiv » Thu Aug 31, 2017 7:58 am

+1 same problem
phoenix
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Joined: Fri Sep 12, 2014 9:56 pm

Re: Zimbra 8.7 release don't have email forward feature in web client

Postby phoenix » Thu Aug 31, 2017 8:30 am

kladiv wrote:+1 same problem
This sort of "me too" post doesn't really tell us much about your problem or your installed version of ZCS - your should always give full details about the problem you're experiencing and what steps you've taken to try and resolve it and in addition your should always post the full output of the following command:

Code: Select all

zmcontrol -v
FWIW, I use ZCS 8.7.11 and the option to forward mail is in the user account preferences and always has been.
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
incous
Posts: 3
Joined: Fri Sep 12, 2014 11:32 pm

Re: Zimbra 8.7 release don't have email forward feature in web client

Postby incous » Thu Sep 14, 2017 2:27 am

I doubt that you're login into user account from Admin page. If you go this way, you couldn't see and set the forwarding email address.
kpiti
Posts: 1
Joined: Wed May 09, 2018 7:54 pm

Re: Zimbra 8.7 release don't have email forward feature in web client

Postby kpiti » Wed May 09, 2018 8:12 pm

I can confirm that the *forward copy* input box in Prefs exists only if the user is admin in 8.8 as well. I couldn't find anything applicable in the COS management to enable user self provisioning.
The ability is enabled on COS though:
zimbraFeatureMailForwardingEnabled: TRUE
zimbraFeatureMailForwardingInFiltersEnabled: TRUE
zimbraFeatureMarkMailForwardedAsRead: FALSE
zimbraMailForwardingAddressMaxLength: 4096
zimbraMailForwardingAddressMaxNumAddrs: 100



Cheers, Jure
Release 8.8.8.GA.2009.UBUNTU16.64 UBUNTU16_64 NETWORK edition, Patch 8.8.8_P2.
oumaima252
Posts: 1
Joined: Fri Jun 22, 2018 8:52 am

Re: Zimbra 8.7 release don't have email forward feature in web client

Postby oumaima252 » Fri Jun 22, 2018 8:53 am

incous wrote:I doubt that you're login into user account from Admin page. If you go this way, you couldn't see and set the forwarding email address.


you sir are my hero. Thanks!
sciolofan
Posts: 1
Joined: Fri Jul 20, 2018 5:59 pm

Re: Zimbra 8.7 release don't have email forward feature in web client

Postby sciolofan » Fri Jul 20, 2018 6:03 pm

Hi! I have the same problem even in Zimbra 8.6.0_GA_1194 (build 20160120153603) web mail client.
Attached is a snapshot of what I can see, there is no option "When a message arrives, Forward a copy to" which is very frustrating.
zimbra.PNG
zimbra.PNG (39.13 KiB) Viewed 1257 times

Is this a bug? Or a fetaure? Or something else? What can be done?
Thanks,
Sorin
bradleyb127
Posts: 3
Joined: Sun Jun 24, 2018 11:57 pm

Re: Zimbra 8.7 release don't have email forward feature in web client

Postby bradleyb127 » Sun Jul 29, 2018 4:51 pm

I'm running Zimbra 8.8.8_GA_1728.FOSS and have the same problem - the option to forward email when logged on as the user (not using the VIEW MAIL option from Admin) the option to select a forwarding address is not shown on the OPTIONS | MAIL screen of the web interface.

When I select the EDIT option within the admin web interface on an account and then FORWARDING, I can enter a forwarding address that seems to work but the option still does not display for the user.

I've checked the COS and this option is marked as available.

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