Page 1 of 1

Mobile client doesn't show emails

Posted: Thu Dec 05, 2019 3:26 pm
by Pirpy
Hi,

if I use zimbra webmail client on a mobile device, after login, no emails appear. I see only 5 icons on top (messages, user, calendar, folder, search) and footer (exit space:XXXX, preferences, copiyright, etc...).

If I use zimbra webmail client on a pc, everything is ok.

Please help me to solve this problem

Re: Mobile client doesn't show emails

Posted: Fri Dec 06, 2019 10:12 am
by gabrieles
On each mailstore in your infrastructure:

zmcontrol stop
cd /opt/zimbra/jetty/work/
rm -rf *
zmcontrol start

Re: Mobile client doesn't show emails

Posted: Fri Jan 10, 2020 3:14 pm
by Inglebard
Hi,

Same issue.
Does deleting "/opt/zimbra/jetty/work/" fix the issue ?

What "/opt/zimbra/jetty/work/" is use for ?

Re: Mobile client doesn't show emails

Posted: Fri Jan 10, 2020 4:13 pm
by Klug
Try with another browser on your mobile client.

With 8.8.12 NE and "touch client" enabled, on an android phone, I'm getting good results with chrome/iron but bad with fennec.

Re: Mobile client doesn't show emails

Posted: Fri Jan 24, 2020 5:05 pm
by smyeung
Got the same problem.

I am not brave enough to delete all files in the /opt/zimbra/jetty/work directory. So I try with renaming it first

mv /opt/zimbra/jetty/work /opt/zimbra/jetty/work_bak
zmcontrol restart


It works.
A new "work" directory is created and all the html, javascript, css, java, class files will be copied again.

Best,
Simon

Re: Mobile client doesn't show emails

Posted: Wed Jan 29, 2020 11:29 am
by Inglebard
smyeung wrote:Got the same problem.

I am not brave enough to delete all files in the /opt/zimbra/jetty/work directory. So I try with renaming it first

mv /opt/zimbra/jetty/work /opt/zimbra/jetty/work_bak
zmcontrol restart


It works.
A new "work" directory is created and all the html, javascript, css, java, class files will be copied again.

Best,
Simon


Hi,

It works, but I needed after moving /opt/zimbra/jetty/work to create an empty /opt/zimbra/jetty/work with zimbra.zimbra permission with 755.

Re: Mobile client doesn't show emails

Posted: Mon Feb 03, 2020 3:53 pm
by dahamsta
gabrieles wrote:On each mailstore in your infrastructure:

zmcontrol stop
cd /opt/zimbra/jetty/work/
rm -rf *
zmcontrol start


Worked for me, thanks!