Modern web app - Showing which tag an email has without opening it.

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sircon
Posts: 1
Joined: Wed Aug 26, 2020 6:34 am

Modern web app - Showing which tag an email has without opening it.

Postby sircon » Wed Aug 26, 2020 6:44 am

Hi,

Does anyone know if it is possible to see what tag an email is marked with in the new modern web app, without opening an email ?

We have a few shared accounts which multiple users use, and we use tags to assign cases.
As it is now we have to click through every email in the inbox to see if there is emails without tags, and this is a lot more work than just using the tag column in classic interface.

Looking forward to be able to use the new web app.

Thanks in advance.


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