ZCO - deleted email and server failure notice

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stich86
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ZCO - deleted email and server failure notice

Postby stich86 » Mon Jul 26, 2010 11:12 am

ok.. after the duplication of mail on BB, this time this connector has done another disaster..
Our CFO is back from holiday, open Outlook and get about 100 of "Server Failure Notice" with error_report.xml that report this:
[QUOTE]a6425d6f-1fe1-41cd-b261-6322539abaa70_720c1d68073e18fbfe4ed4c1aa33d47962b1b05f_69643d33363a61363432356436662d316665312d343163642d623236312d3633323235333961626161373b6578703d31333a313238303332373336393930303b747970653d363a7a696d6272613bsoap:Sendercannot modify immutable object: 7548

mail.IMMUTABLE_OBJECTcom.zimbra.cs.mailbox.MailServiceException: cannot modify immutable object: 7548

ExceptionId:btpool0-8623://XXXXX/service/soap/SaveDraftRequest:1280155376806:1c92860cdb5dda70

Code:mail.IMMUTABLE_OBJECT Arg:(itemId, IID, "7548") at com.zimbra.cs.mailbox.MailServiceException.IMMUTABLE_OBJECT(MailServiceException.java:379) at com.zimbra.cs.mailbox.Mailbox.saveDraft(Mailbox.java:4759) at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDraft.java:116) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:420) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:274) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:155) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) 7548[/QUOTE]
after all of this message, all todays mail are deleted and put on trash (why?!?!)..
seems that this problem it's related to Draft, but How it's possibile that can create this HUGE mistake? ZCS 5.0 was very stable.. this 6.0 it's a disater (external account draft doesn't work, external account name doesn't show right) :mad:
ZCO connector is the lastest of 6.0.7


fsiegel
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ZCO - deleted email and server failure notice

Postby fsiegel » Thu Jul 29, 2010 12:08 pm

Could it have something to do with your Drafts autosave setting in Outlook? What is that set at?
stich86
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ZCO - deleted email and server failure notice

Postby stich86 » Sun Sep 12, 2010 5:45 pm

still have this issue..

can you tell me what type of information you need?
phoenix
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ZCO - deleted email and server failure notice

Postby phoenix » Mon Sep 13, 2010 1:23 am

[quote user="stich86"]still have this issue..

can you tell me what type of information you need?[/QUOTE]What about starting with the answer to the question on the 'autosave setting' in the post above yours?
Regards

Bill

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