Downloading GAL Failed

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mansuper
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Downloading GAL Failed

Postby mansuper » Tue Mar 06, 2007 6:29 pm

Hi,
I am running ZCO 4.5.2 and getting the following error. Can anyone explain me what/why the problem is? What I should do to fix this problem?
Thanks in advance

Downloading GAL Failed.JPG



15539sam
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Downloading GAL Failed

Postby 15539sam » Tue Mar 06, 2007 6:58 pm

use ZcoLogCtl, enable logging and inspect the response of the GalSyncRequest.
mansuper
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Downloading GAL Failed

Postby mansuper » Tue Mar 06, 2007 8:03 pm

Hi,
I enabled the logging and the http logging. Now I could not find any errors. Does it mean the problem was solved?
Klug
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Downloading GAL Failed

Postby Klug » Wed Mar 07, 2007 6:19 am

Are you using an antivirus with an Outlook add-in ?
mansuper
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Downloading GAL Failed

Postby mansuper » Wed Mar 07, 2007 4:05 pm

No. I am not using any anti-virus addins with Outlook.
kaltera
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Downloading GAL Failed

Postby kaltera » Tue Jul 08, 2008 10:20 am

I've got the same result since a few days, here is what I get in logs :
08-07-2008 17:10:06.351 [3824]: Zimbra::Sync::GalSynchronizerImpl::SyncThreadProc: Response parsed with error code hr = 0x80004005

08-07-2008 17:10:06.351 [3824]: Zimbra::Sync::GalSynchronizerImpl::SyncThreadProc: Exiting sync thread because of fail hr = 0x80004005


My GAL is from an External LDAP configured as Internal&External in the administration panel.
I also heared that the connector downloads all entries from the GAL, but if there are more than 100k in the GAL, will every user have to download that much quantity of contacts ?
Is it not possible to do as Exchange do on Outlook ? I never had to download any contacts but I can have access to the global adress list when beeing online, any ideas ?
10339alee
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Downloading GAL Failed

Postby 10339alee » Tue Jul 08, 2008 12:37 pm

[quote user="kaltera"]I've got the same result since a few days, here is what I get in logs :
08-07-2008 17:10:06.351 [3824]: Zimbra::Sync::GalSynchronizerImpl::SyncThreadProc: Response parsed with error code hr = 0x80004005

08-07-2008 17:10:06.351 [3824]: Zimbra::Sync::GalSynchronizerImpl::SyncThreadProc: Exiting sync thread because of fail hr = 0x80004005


My GAL is from an External LDAP configured as Internal&External in the administration panel.
I also heared that the connector downloads all entries from the GAL, but if there are more than 100k in the GAL, will every user have to download that much quantity of contacts ?
Is it not possible to do as Exchange do on Outlook ? I never had to download any contacts but I can have access to the global adress list when beeing online, any ideas ?[/QUOTE]
you would have to send us more logs to diagnose. best way might to be to open a support case about this. we download the GAL for offline use.
kaltera
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Downloading GAL Failed

Postby kaltera » Wed Jul 09, 2008 5:26 am

Is it possible to have a second outlook connector that would not download the complete GAL ?
This problem is blocking in my company because every user has to download a 100K+ contact list and the openldap behind that can not afford to give that much results in a single request. My users wouldn't complain if they have no access to the GAL in offline mode.
Would it be possible to have a GAL in Outlook that is not downloaded but available in online mode only ?
7512cedric.galletti
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Downloading GAL Failed

Postby 7512cedric.galletti » Mon Dec 29, 2008 6:01 am

Same problem with 5.0.11 version & Outlook 2007 !
29-12-2008 12:58:29.886 [3740]: Zimbra::Sync::GalSynchronizerImpl::SyncThreadProc: Response parsed with error code hr = 0x00000000

29-12-2008 12:58:29.886 [3740]: In Zimbra::Store::StoreContextManager::GetContextForStore

29-12-2008 12:58:29.886 [3740]: Zimbra::Store::StoreContextManager::GetContextFromMap. Found context for store

29-12-2008 12:58:29.901 [3740]: TRACING => Zimbra::Rpc::Connection::ReleaseProgressTask - _pProgressTask(0x2e66ca8)

29-12-2008 12:58:29.901 [3740]: Zimbra::Sync::GalSynchronizerImpl::SyncThreadProc: Sync completed
Thanks.

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