Outlook and Zimbra Connector not sending attachments

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mmorse
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Outlook and Zimbra Connector not sending attachments

Postby mmorse » Sat Apr 26, 2008 4:56 pm

Welcome to the forums,

Several posts in this thread mention a few things we're fixed for 5.0.3+

Could you update and see if your issue still persists?

http://www.zimbra.com/forums/announcements/17360-5-0-5-released.html


Petrus.Rossouw
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Outlook and Zimbra Connector not sending attachments

Postby Petrus.Rossouw » Tue Oct 21, 2008 5:00 am

Same problem with 5.0.10
can not send attachment larger than 135k, it seems.
mikelcu
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Outlook and Zimbra Connector not sending attachments

Postby mikelcu » Fri Nov 21, 2008 12:40 am

Looks like this is happening to a couple of my users as well on 5.0.9. Can't say if their issue is related to size, but we're getting unexplained timeouts:


2008-11-20 20:27:13,815 INFO [btpool0-5416] [name=user@domain.com;mid=179;ip=10.80.9.29;ua=Zimbra-ZCO/5.0.2706.9 (5.1.2600 Service Pack 3;; ja-JP);] FileUploadServlet - File upload failed

org.apache.commons.fileupload.FileUploadException: Processing of multipart/form-data request failed. null

at org.apache.commons.fileupload.FileUploadBase.parseRequest(FileUploadBase.java:429)

....


This is happening almost exclusively to my users in Japan, but aside from their location, I can't see any difference between their setup and anyone else's...
-Mike
5314fultonj
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Outlook and Zimbra Connector not sending attachments

Postby 5314fultonj » Tue Dec 30, 2008 10:43 am

I still have it (5.10).
2008-12-30 11:40:33,738 INFO [btpool0-1373] [name=reichs@lafayette.edu;mid=3751;ip=139.147.48.226;ua=Zimbra-ZCO/5.0.2767.10 (5.1.2600 Service Pack 2;; en-US);] FileUploadServlet - File upload failed
Left 2 VMs with Support. Waiting ... Half my users are out of commission. Any ideas? Anyone?
5314fultonj
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Outlook and Zimbra Connector not sending attachments

Postby 5314fultonj » Tue Dec 30, 2008 12:39 pm

If you see the errors described above check your inodes. What does 'df -i' return?
Support got back to me and we found that /opt/zimbra had run out of inodes.
We ran out of inodes because convertd was choking on winmail.dat files

from the past from the imapsync. had to bring zimbra down to clean them

out. remount and bring it back up. convertd has been disabled until the

import is done. This means webmail searches won't return new attachments

for now.
Jrtbloke
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Outlook and Zimbra Connector not sending attachments

Postby Jrtbloke » Sun Dec 13, 2009 6:46 am

I'm having this issue with 6.0.2 and outlook clients - could one of the zimbra staffers give us unix noobs a step by step to the fix fultonj mentions here? some advisory on any repercussions would also be good.
5314fultonj
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Outlook and Zimbra Connector not sending attachments

Postby 5314fultonj » Mon Dec 14, 2009 6:40 am

jrtbloke
To see if we have the same problem simply run 'df -i' and see if you have run out of inodes, which are a file system thing, not a Zimbra thing (google it if you are not sure). If you ran out, then delete files. In my case attachment indexing made too many so I cd'd to that directory and did an 'rm *' (make sure you're in the right directory ;)
Jrtbloke
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Outlook and Zimbra Connector not sending attachments

Postby Jrtbloke » Mon Dec 14, 2009 8:52 am

ahhhh - i'm on OSX not linux, which folder within the zimbra root holds the indexed attachments?
5314fultonj
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Outlook and Zimbra Connector not sending attachments

Postby 5314fultonj » Mon Dec 14, 2009 8:58 am

Jrtbloke
OS X uses inodes too (it's a Unix file system thing, and OS X's HFS+ is unix like). Please post the output of 'df -i' and we'll see if you're full or not before bothering to find the relevant directory.
John
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Outlook and Zimbra Connector not sending attachments

Postby Jrtbloke » Tue Dec 15, 2009 12:54 pm

thanks
the output is: (formatting is screwy so ive attached the txt file as well)
zimbra:~ root# df -i

Filesystem 512-blocks Used Avail Capacity iused ifree %iused Mounted on

/dev/disk0s2 976101344 351285760 624303584 36% 43974718 78037948 36% /

devfs 188 188 0 100% 562 0 100% /dev

fdesc 2 2 0 100% 4 253 2% /dev

1024 1024 0 100% 0 0 100% /.vol

automount -nsl [238] 0 0 0 100% 0 0 100% /Network

automount -fstab [267] 0 0 0 100% 0 0 100% /automount/Servers

automount -static [267] 0 0 0 100% 0 0 100% /automount/static

zimbra:~ root#

output.txt


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