Problem with Office 365 and Zimbra connector.

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Lutero
Posts: 1
Joined: Tue Mar 03, 2015 7:03 am

Problem with Office 365 and Zimbra connector.

Postby Lutero » Tue Mar 03, 2015 7:54 am

Hi,


I have a problem with Office 365 and Zimbra connector, when we configure a laptop with win 8.1 pro and domain user, I do try configure an account, but after write info (user, password, server address, SSL) and click next, I recieve the next fault:   Can't save made changes. Can't complete action.






If I try configure an account with IMAP I receive the next fault:  


error 0x8004011c





I expect your answers.


Kind regards.



User avatar
jorgedlcruz
Zimbra Employee
Zimbra Employee
Posts: 2703
Joined: Thu May 22, 2014 4:47 pm

Problem with Office 365 and Zimbra connector.

Postby jorgedlcruz » Tue Mar 03, 2015 8:02 am

Hi Lutero,

This problem can be multiple things. Please let us know the exact version of Outlook, and also the zmcontrol -v from the Zimbra server, you need to run the command like zimbra user inside a SSH session.



Also let us know if your Zimbra server have a SSL Certificate Self-Signed or Commercial.



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
malcolmx
Posts: 1
Joined: Tue Aug 15, 2017 3:20 pm

Re: Problem with Office 365 and Zimbra connector.

Postby malcolmx » Tue Aug 15, 2017 3:31 pm

Creating and running a plain text file with .reg extension using the following (between the quote marks, non-inclusive), will fix the issue:

"Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Cryptography\Protect\Providers\df9d8cd0-1501-11d1-8c7a-00c04fc297eb]
"ProtectionPolicy"=dword:00000001"

This has done the trick for me every time I encountered the problem. It has something to do with changing permissions blocked by RWDC. Other than fixing, it is harmless.

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