Outlook 2007 Archive?

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Schwae
Posts: 4
Joined: Tue Aug 11, 2015 12:47 pm

Outlook 2007 Archive?

Postby Schwae » Tue Jun 14, 2016 1:27 pm

I'm trying to help a client archive their mail, because they have a huge profile and it's making their Outlook slow and non-responsive. I select File, Archive, set it for all mail before 12/31/2013, find the .pst to send it to, and hit okay, and it shows up in the status bar at the bottom for maybe fifteen seconds, and then it's "done." Of the thousands and thousands of emails in this client's profile, it has taken about five in various subfolders, and it doesn't seem to want to take any more. I don't understand why it won't archive the rest.

Windows 7
Outlook 2007
Zimbra connector 8.7.0.1548

Need to get his profile down to a manageable size ASAP!! Any ideas??


Uma Shankar
Zimbra Employee
Zimbra Employee
Posts: 40
Joined: Wed Jun 01, 2016 5:01 am

Re: Outlook 2007 Archive?

Postby Uma Shankar » Fri Jun 17, 2016 5:30 am

Hi

I would suggest you to please open a support ticket with Zimbra Support.

Also, if you could share the zco.log, we can crosscheck the same.

Regards
Uma Shankar

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