Truncated emails/attachment with Zimbra Outlook connector

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FraGaly
Posts: 2
Joined: Tue Jan 17, 2017 10:21 am

Truncated emails/attachment with Zimbra Outlook connector

Postby FraGaly » Tue Jan 17, 2017 10:42 am

Hello,
I have on my machine Outlook 2013 with Windows10 and in my work-place we have a Zimbra mail server (I guess 8.6.0_GA_1194).
In order to syncronize my outlook we use a zimbra outlook connector version 8.7.0.1649.
Let's talk about the problems I encountered:
1] when I receive a large attachment or a series of smaller files (more or less 4MB in total)
it happens that IN OUTLOOK I receive only the first attachment with a reduced size (500KB) and obviously the file is corrupted,
whereas IN MY ZIMBRA ONLINE WEBMAIL I correctly receive the file or the series of files..
what can it be?

moreover, in some cases, talking only about plain text,
it happens that e-mails without any attachment are truncated or completely blank IN OUTLOOK but I can retrieve the full message IN MY ZIMBRA ONLINE WEBMAIL.

any idea on how to solve these two problems?
thank all of you and have a nice day


FraGaly
Posts: 2
Joined: Tue Jan 17, 2017 10:21 am

Re: Truncated emails/attachment with Zimbra Outlook connector

Postby FraGaly » Tue Jan 24, 2017 1:10 pm

any hint?
could someone please help me?
jodenwald
Posts: 1
Joined: Thu Mar 30, 2017 8:53 am

Re: Truncated emails/attachment with Zimbra Outlook connector

Postby jodenwald » Thu Mar 30, 2017 8:59 am

I remember this behaviour...
Had this years ago and it was related to the antivirus product we used!
It broke our attachments...

HTH
Joerg

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