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Zimbra connector. Unread reading pane.

Posted: Thu May 18, 2017 1:49 pm
by VictorS

I am using a MS Office Outlook 2013 with the latest version of Zimbra connector and i have noticed that it behaves strangely when i'm checking my mails on the Unread Reading pane. So i go to the Unread Reading pane, select the first unread mail on the list, after 5 seconds it become "Read" (which is fine) and instantly disappears from the Unread pane view (which is not fine). I know that i can disable this Become-read-after-5-seconds thing but it doesnt matter - if i mark the mail as read it disappears anyways. I have tried to add my another mail to outlook not using a connector and it works normally - after i mark mail as read it only disappears from the Unread tab after i refresh the view and according to the Microsoft this is how it suppose to work. So obviously connector changes this behavior and i was unable to fine where i can change it.

So what can i do to change this behaviour.

Re: Zimbra connector. Unread reading pane.

Posted: Tue Feb 20, 2018 11:37 am
by squinn
Hi VictorS,

Did you ever get a response / resolution to this? I'm having the same problem.

Thanks, Seamus.