Cannot install Connector because of ready-to-use Office

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balocco
Posts: 11
Joined: Fri Sep 12, 2014 10:39 pm

Cannot install Connector because of ready-to-use Office

Postby balocco » Mon Oct 23, 2017 3:27 pm

Hi,

I'm trying to install Zimbra Connector on some brand new HP 250 G5 Notebooks.
These pcs comes with pre-installed Office 2016 Home and Student version. I uninstalled it and installed Office 2016 Home And Business.
When I try to install the ZCO (version 8.7.11, 64bit), I get a message like this (hope you'll understand, it's a translation from Italian): "Zimbra Connector cannot work with ready-to-use version of Outlook".
Maybe there are any registry keys to be deleted, referring to the Home and Student Office 2016 version?
Thank you.


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stefaniu.criste
Posts: 36
Joined: Wed Feb 12, 2014 5:40 am
Location: Romania
ZCS/ZD Version: 8.8.8_GA_1728 20180614052922 201806
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Re: Cannot install Connector because of ready-to-use Office

Postby stefaniu.criste » Wed Nov 15, 2017 1:08 pm

Same issue here, cannot install on Office 2016 Home and Business.

Later edit:
Error message is "Cannot install Zimbra Connecor on click-to-run edition"
Stefaniu Criste - managing partner
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JurgenAmelinckx
Posts: 1
Joined: Mon Jan 15, 2018 2:49 pm

Re: Cannot install Connector because of ready-to-use Office

Postby JurgenAmelinckx » Mon Jan 15, 2018 2:50 pm

Is there allready any solution for this issue meanwhile? I have the same problem.

Thanks,

Jurgen

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