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Zimbra connector. Unread reading pane.!!

Posted: Fri Nov 01, 2019 11:14 pm
by Jhonmicky
I am using a MS Office Outlook 2013 with the latest version of Zimbra connector and i have noticed that it behaves strangely when i'm checking my mails on the Unread Reading pane. So i go to the Unread Reading pane, select the first unread mail on the list, after 5 seconds it become "Read" (which is fine) and instantly disappears from the Unread pane view (which is not fine). I know that i can disable this Become-read-after-5-seconds thing but it doesnt matter - if i mark the mail as read it disappears anyways. I have tried to add my another mail to outlook not using a connector and it works normally - after i mark mail as read it only disappears from the Unread tab after i refresh the view and according to the Microsoft this is how it suppose to work. So obviously connector changes this behavior and i was unable to fine where i can change it.fedloan irs.gov easybib

Re: Zimbra connector. Unread reading pane.!!

Posted: Thu Feb 06, 2020 4:31 pm
by r_e_d_b_a_r_o_n
Same behavior :( Did anyone found a solution or workaround?

Re: Zimbra connector. Unread reading pane.!!

Posted: Thu Feb 06, 2020 5:45 pm
by fs.schmidt
Jhonmicky wrote:I am using a MS Office Outlook 2013 with the latest version of Zimbra connector and i have noticed that it behaves strangely when i'm checking my mails on the Unread Reading pane. So i go to the Unread Reading pane, select the first unread mail on the list, after 5 seconds it become "Read" (which is fine) and instantly disappears from the Unread pane view (which is not fine). I know that i can disable this Become-read-after-5-seconds thing but it doesnt matter - if i mark the mail as read it disappears anyways. I have tried to add my another mail to outlook not using a connector and it works normally - after i mark mail as read it only disappears from the Unread tab after i refresh the view and according to the Microsoft this is how it suppose to work. So obviously connector changes this behavior and i was unable to fine where i can change it.fedloan irs.gov easybib


Hi,

As you are using the Connector for Outlook, I can assume that you are a Network Edition Professional customer. You should open a ticket with Zimbra for this matter, but maybe someone on this forum might help you.

Best regards.