Install error version 8.8.15.1852 x64 Windows 10 Office Version 16.0.12228.20332

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jordinini
Posts: 1
Joined: Thu Dec 05, 2019 3:27 pm

Install error version 8.8.15.1852 x64 Windows 10 Office Version 16.0.12228.20332

Postby jordinini » Thu Dec 05, 2019 3:41 pm

hi I try to install Zimbra Connector for Outlook in my Office 356 Business Outlook but I receive this error during installing and and finally installation is aborted.
=== Verbose logging started: 5/12/2019 5:11:45 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\windows\system32\msiexec.exe ===

I I checked code delivered during installation and I guess the problem would be something related to following:

Code: Select all

CA LOG: Entering GetMAPISvcPath.
CA LOG: mapistub.dll path - C:\windows\system32\mapistub.dll.
CA LOG: Failed to get path for MSMAPI32.DLL using MSIApplicationLCID.
CA LOG: Failed to get path for MSMAPI32.DLL using MSIOfficeLCID.
CA LOG: Failed to get path for MSMAPI32.DLL using the FGetComponentPath function - try DLLPathEx.
CA LOG: Obtained path from DLLPathEx value - C:\Program Files\Microsoft Office\Root\Office16\OLMAPI32.DLL.
CA LOG: Trying to use the MSMAPI32.DLL value under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs
CA LOG: Failed to get value using SharedDLLs reg key. will abort installation
CA LOG: MSMAPI32.DLL full path - C:\PROGRAM FILES\MICROSOFT OFFICE\ROOT\OFFICE16\OLMAPI32.DLL.
CA LOG: Leaving GetMAPISvcPath.
CA LOG: Failed to get mapisvc.inf file path.


Could anyone help with this installation?
Thanks in advance

Regards


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