Way to redo the ZCB Outlook MAPI?

Are you using the Zimbra Connector for BlackBerry? Post your comments and questions here.
Advanced member
Advanced member
Posts: 98
Joined: Fri Sep 12, 2014 11:12 pm

Way to redo the ZCB Outlook MAPI?

Postby dpmchris » Thu May 26, 2011 3:45 pm

Hello, hopefully somebody can give me some pointers:
My MAGT file is riddled with errors, the most pervasive being similar to this:

"[40720] (05/26 00:00:10.187):{0x121C} MAPI call failed. Error ''BlackBerry® Enterprise Server' exited without properly closing your Outlook data file 'C:Documents and SettingsAdministratorLocal SettingsApplication DataMicrosoftOutlookBlackBerryServer9.zdb'. 'BlackBerry® Messaging Agent' must be restarted. If this error message recurs, contact support for 'BlackBerry® Enterprise Server' for assistance.', LowLevelError 0, Component 'Personal Folders', Context 268765441"
None of my 5 users are getting messages, etc. from the Zimbra server.
Is there something to try? Is there any way to restore a clean MAPI set up without wiping and re-activating each BlackBerry? Do I need to rebuild my BES?
Thank you,

Chris @ Purohit
(FYI: The version of the ZCB is from September 2010 and matches Zimbra 6.0.8_GA_2661, and the BES is 4.1.4 Running on Win Server 2003.)

Return to “Zimbra Connector for Blackberry”

Who is online

Users browsing this forum: No registered users and 2 guests