Error in OpenMsgStore

Are you using the Zimbra Connector for BlackBerry? Post your comments and questions here.
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Posts: 4
Joined: Sat Sep 13, 2014 2:43 am

Error in OpenMsgStore

Postby apk » Mon Aug 13, 2012 12:24 pm

When I create a user on the Blackberry Administration Service, I get these errors in the event log:
MailStoreExchange::GetFolderRedirectionProperties - Error in OpenMsgStore, result=0x80004005.

MailStoreExchange::GetUserPrivateFolders - Error in OpenMsgStore, result=0x80004005.

GetPersonalEmailFoldersForRedirection failed for User id=15

MailStoreExchange::GetPersonalEmailFoldersForRedirection - GetFolderRedirectionProperties failed.


The user is created and the handheld can be activated correctly, but the Inbox folder and its subfolders will not be forwarded to the device.
I tried using MFCMAPI to erase the BlackberryHandheldInfo folder in the given mailbox (as I was instructed in blackberry forums), but I could not do that, MFCMAPI just quits unexpectedly. Any suggestions?


tbovingdon
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Posts: 146
Joined: Fri Sep 12, 2014 10:19 pm

Error in OpenMsgStore

Postby tbovingdon » Fri Nov 02, 2012 7:44 pm

if you stop the bes controller service and open outlook is the account in there and sync'd correctly? is this a fresh wipe on the blackberry?

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