[SOLVED] BlackBerryServer account can't be opened in Outlook

Are you using the Zimbra Connector for BlackBerry? Post your comments and questions here.
dpmchris
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[SOLVED] BlackBerryServer account can't be opened in Outlook

Postby dpmchris » Wed Apr 21, 2010 2:46 pm

I was getting many Local Failure Notices recently and decided that a BES (BPS, actually, 4.1.4.3) reboot was in order.
After rebooting, the BlackBerryServer cannot open its Mail Profile in Outlook! It says: "The file C:[path here, blah blah blah]BlackBerryServer-1.zdb cannot be opened."
Is there any way to fix or restore this without wiping and resyncing all seven of my BB handhelds? (One of which is out of state?)
ANY insight or assistance is greatly appreciated.
(Zimbra NE 5.0.19, ZCB is matching 5.0.19, Outlook 2007)


eugener
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[SOLVED] BlackBerryServer account can't be opened in Outlook

Postby eugener » Wed Apr 21, 2010 4:42 pm

Perhaps repairing this file using scanPST utility will help.
dpmchris
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[SOLVED] BlackBerryServer account can't be opened in Outlook

Postby dpmchris » Thu Apr 22, 2010 9:53 am

That did help, once the BB Controller and the BB Server were started in proper sequence things started rolling again.

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