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Meeting invitations received from external domain blackberry user ignored

Posted: Mon Mar 09, 2015 12:01 pm
by rsavage37

I have external domain users that send meeting invitations to Zimbra configured domain from Blackberry Z10/Z30. Zimbra receives the message but completely ignores the meeting request.  If I check the original message as shown below, the invite is included, using the exact same external domain account but sending from outlook works as expected. Any ideas?



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Content-Type: multipart/mixed; boundary="===============1195108552=="
MIME-Version: 1.0
X-Mailer: BlackBerry Email (10.3.1.2267)
Message-ID: <20150309163054.5636173.21318.85@rdstek.ca>
Date: Mon, 09 Mar 2015 10:30:54 -0600
Subject: Maybe
From: rob@rdstek.ca
To: rm@goldenchance.ca
X-RDSTekgroup-MailScanner-Information: Please contact the ISP for more information
X-RDSTekgroup-MailScanner-ID: 574A94047E.A6239
X-RDSTekgroup-MailScanner: Found to be clean
X-RDSTekgroup-MailScanner-From: rob@rdstek.ca
X-Zimbra-DL: rm@goldenchance.ca

--===============1195108552==
Content-Type: text/plain; charset="us-ascii"
MIME-Version: 1.0
Content-Transfer-Encoding: quoted-printable

Changed account description from RDSTek to Rob Savage... hmmmm
--===============1195108552==
Content-Type: text/calendar; charset="utf-8"
MIME-Version: 1.0
Content-Transfer-Encoding: quoted-printable

BEGIN:VCALENDAR
PRODID:-//Research In Motion//RIM App//EN
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:REQUEST
BEGIN:VTIMEZONE
TZID:America/Denver
BEGIN:STANDARD
DTSTART:20071104T020000
RRULE:FREQ=3DYEARLY;BYDAY=3D1SU;BYMONTH=3D11
TZNAME:MST
TZOFFSETFROM:-0600
TZOFFSETTO:-0700
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:20070311T020000
RRULE:FREQ=3DYEARLY;BYDAY=3D2SU;BYMONTH=3D3
TZNAME:MDT
TZOFFSETFROM:-0700
TZOFFSETTO:-0600
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
ATTENDEE;RSVP=3DTRUE;ROLE=3DREQ-PARTICIPANT;CN=3Drm@goldenchance.ca;PARTSTA=
T=3DNEEDS-AC
TION:mailto:rm@goldenchance.ca
CREATED:20150309T163051Z
DESCRIPTION:Changed account description from RDSTek to Rob Savage... hmmmm
DTEND;TZID=3DAmerica/Denver:20150309T120500
DTSTAMP:20150309T163051Z
DTSTART;TZID=3DAmerica/Denver:20150309T120000
LOCATION:Home
ORGANIZER:mailto:rob@rdstek.ca
SEQUENCE:0
STATUS:CONFIRMED
SUMMARY:Maybe
TRANSP:OPAQUE
UID:a6823402-c679-11e4-9b1c-a3b9a1ce3f78
END:VEVENT
END:VCALENDAR

--===============1195108552==--

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Cheers..

Meeting invitations received from external domain blackberry user ignored

Posted: Wed Mar 11, 2015 10:38 am
by rsavage37
So further investigation on this confirms what I have suspected. From a non-BES connected Blackberry, I can send meeting requests to every other device type that I have access to including a Macbook, iPhone, and even a Linux system. So for some reason Zimbra ignores the meeting request, when everything else that I have access to acknowledges the ics meeting request file and allows me to process it. I am not trying to have a Blackberry or any other device 'sync' with Zimbra, that is not functionality we currently need, I am simply trying to get meeting requests to be properly processed. A note however, if I setup an email account on a Blackberry through Zimbra managed domain, the attachment is processed fine on the Blackberry, but the meeting request still isn't in Zimbra.