strange iSync error

Questions, comments, and problems with Zimbra on Apple desktops & general CalDAV / CardDAV questions.
pbrunnen
Advanced member
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Posts: 106
Joined: Fri Sep 12, 2014 10:29 pm

strange iSync error

Postby pbrunnen » Thu Jan 10, 2008 10:28 pm

Hi,

I am seeing a persistent window pop-up telling me that there are 3 additions and 5 deletions. So I dug into the log and find this very strange entry... I restarted and also used the 'Sync Now' button to attempt a full sync but still no go. Any ideas on how to fix this? I have myself and another user with a very similar problem. It all seems to have started as of the 10.5 upgrade of Mac OS.
PrefPane v4.5.1450

MacOS 10.5.1
----
[Thu Jan 10 23:22:13 200] Caught exception while trying to sync contacts: name = NSInvalidArgumentException, reason = [ISyncConcreteSession clientAcceptedChangesForRecordWithIdentifier:formattedRecord:newRecordIdentifier:]: I don't know anything about a record with identifier BE884254-47FE-47DC-BBF5-875AD4C7CBB9. Are you sure you got it from this session or from the session's snapshot? If so, perhaps it has been deleted? (131)

[Thu Jan 10 23:22:13 200] cancelling sync (131)

[Thu Jan 10 23:22:13 200] [assert] error: !err

[assert] where: "ZimbraHelper_main.mm", "Sync", line: 2471

(131)

[Thu Jan 10 23:22:13 200] Caught exception while trying to sync calendars: name = ISyncSessionUnavailableException, reason = Client com.zimbra.18a641d8647b5-2097bb44-6ea7fb7e-4a5ddfe is already participating in a sync (131)

[Thu Jan 10 23:22:13 200] cancelling sync (131)

[Thu Jan 10 23:22:13 200] [assert] error: !err

[assert] where: "ZimbraHelper_main.mm", "Sync", line: 2490

(131)


sculi2000
Zimbra Alumni
Zimbra Alumni
Posts: 96
Joined: Fri Sep 12, 2014 10:17 pm

strange iSync error

Postby sculi2000 » Thu Jan 10, 2008 11:53 pm

Hey there. You might want to try a reset sync and see if that clears things up for you. The most thorough way of doing that is by running iSync.app that lives in the /Applications folder. Go to Preferences and select Reset Sync History. After that, do a Sync Now in the Zimbra prefPane and see if that fixes the problem.
Thanks,
Scott
pbrunnen
Advanced member
Advanced member
Posts: 106
Joined: Fri Sep 12, 2014 10:29 pm

strange iSync error

Postby pbrunnen » Tue Jan 15, 2008 10:42 am

Well, sadly I had to reset sync data in the zimbra plug-in also... but that means that all my address books were wiped out in zimbra to get things back to normal.
Blah. :-P

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