iSync connecter doesn't sync

Questions, comments, and problems with Zimbra on Apple desktops & general CalDAV / CardDAV questions.
GoneWestCoast
Posts: 28
Joined: Fri Sep 12, 2014 11:18 pm

iSync connecter doesn't sync

Postby GoneWestCoast » Thu Jan 24, 2008 5:18 pm

Using Leopard, I can install the Zimbra connector. I populate the fields, and... nothing happens!


My coworker has no issues on his machine, so it's definitely specific to this Macbook.
Any thoughts? /var/log/system.log shows:


Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:14:06 200] [assert] error: 0xffff9d2c

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "FindInKeychain", line: 149

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:14:06 200] [assert] error: 0xffff9d2c

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "FindInKeychain", line: 149

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:14:06 200] [assert] error: 0xffffffc3

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "AddToKeychain", line: 99

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:14:06 200] [assert] error: 0xffffffc3

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraPref.mm", "-[ZimbraPref controlTextDidEndEditing:]", line: 3059

Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)


EDIT: Version is 5.0.1GA


sculi2000
Zimbra Alumni
Zimbra Alumni
Posts: 96
Joined: Fri Sep 12, 2014 10:17 pm

iSync connecter doesn't sync

Postby sculi2000 » Thu Jan 24, 2008 5:25 pm

Something is going wrong when adding the password you typed in to the keychain. Can you fire up the Keychain Access app, and verify that you can start that app without problems?
Thanks,
Scott
GoneWestCoast
Posts: 28
Joined: Fri Sep 12, 2014 11:18 pm

iSync connecter doesn't sync

Postby GoneWestCoast » Thu Jan 24, 2008 5:34 pm

[quote user="sculi2000"]Something is going wrong when adding the password you typed in to the keychain. Can you fire up the Keychain Access app, and verify that you can start that app without problems?
Thanks,
Scott[/QUOTE]
Starts cleanly, nothing appears in the system.log...
Thanks,

Jay
sculi2000
Zimbra Alumni
Zimbra Alumni
Posts: 96
Joined: Fri Sep 12, 2014 10:17 pm

iSync connecter doesn't sync

Postby sculi2000 » Thu Jan 24, 2008 5:37 pm

Okay. Without revealing anything private, what are the values you are using in the configuration pane?
Scott
GoneWestCoast
Posts: 28
Joined: Fri Sep 12, 2014 11:18 pm

iSync connecter doesn't sync

Postby GoneWestCoast » Thu Jan 24, 2008 5:46 pm

[quote user="sculi2000"]Okay. Without revealing anything private, what are the values you are using in the configuration pane?
Scott[/QUOTE]
Description: Jay

Server: *email.ourfqdn.com*

Server port: 443

Box is checked

username: jchandler (alternately jchandler@FQDN, doesn't seem to matter)

Password: Blank filled in.
And this time it popped up asking for access to the Login keychain. Granted the request, system.log now shows:

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:43:18 200] [assert] error: 0xffff9d2c

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "FindInKeychain", line: 149

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:43:18 200] [assert] error: 0xffffffc3

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "AddToKeychain", line: 99

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:43:18 200] [assert] error: 0xffffffc3

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraPref.mm", "-[ZimbraPref controlTextDidEndEditing:]", line: 3059

Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)
sculi2000
Zimbra Alumni
Zimbra Alumni
Posts: 96
Joined: Fri Sep 12, 2014 10:17 pm

iSync connecter doesn't sync

Postby sculi2000 » Thu Jan 24, 2008 5:49 pm

Can you add items to your login keychain manually?
Thanks,
Scott
GoneWestCoast
Posts: 28
Joined: Fri Sep 12, 2014 11:18 pm

iSync connecter doesn't sync

Postby GoneWestCoast » Thu Jan 24, 2008 5:54 pm

[quote user="sculi2000"]Can you add items to your login keychain manually?
Thanks,
Scott[/QUOTE]
Interesting! "An error has occurred. Unable to add an item to the current keychain. Could not write to the file. It may have been opened with insufficient access privileges."
Thanks, it's apparently not a Zimbra problem, although any pointers you could throw my way would be appreciated...
GoneWestCoast
Posts: 28
Joined: Fri Sep 12, 2014 11:18 pm

iSync connecter doesn't sync

Postby GoneWestCoast » Thu Jan 24, 2008 5:55 pm

Keychain first aid fixed it. Thanks for the help!
-- Jay
sculi2000
Zimbra Alumni
Zimbra Alumni
Posts: 96
Joined: Fri Sep 12, 2014 10:17 pm

iSync connecter doesn't sync

Postby sculi2000 » Thu Jan 24, 2008 5:57 pm

Good work!
Scott

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