Desktop dies on 1st sync- Mac and Windows

General discussion about Zimbra Desktop.
dillera
Posts: 34
Joined: Fri Sep 12, 2014 10:04 pm

Desktop dies on 1st sync- Mac and Windows

Postby dillera » Sun Apr 08, 2007 12:26 am

I've tried the Desktop on both Mac and windows, each time I set it up to my server and connect it dies. Here is the log from Desktop:
2007-04-08 01:18:40,488 INFO  [Timer-Offline-Main] [] offline - java.net.SocketTimeoutException: read timed out after 6 seconds for account xxx@dillernet.com

com.zimbra.common.service.ServiceException: error while proxying request to target server (url=http://zmail.dillernet.com/service/soap/): Read timed out

at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:225)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:696)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:677)

at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:98)

at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:93)

at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:120)

at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:93)

at java.util.TimerThread.mainLoop(Timer.java:512)

at java.util.TimerThread.run(Timer.java:462)

Caused by: java.net.SocketTimeoutException: Read timed out

at java.net.SocketInputStream.socketRead0(Native Method)

at java.net.SocketInputStream.read(SocketInputStream.java:129)

at java.io.BufferedInputStream.fill(BufferedInputStream.java:218)

at java.io.BufferedInputStream.read(BufferedInputStream.java:235)

at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:77)

at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105)

at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1115)

13%

How do I enable the proxy service that it seems to want?


jjzhuang
Elite member
Elite member
Posts: 1687
Joined: Fri Sep 12, 2014 10:24 pm

Desktop dies on 1st sync- Mac and Windows

Postby jjzhuang » Mon Apr 09, 2007 1:38 am

The word "proxying" here doesn't actually mean it requires a physical proxy of some sort. This error indicates zdesktop is having trouble reaching the server at http://zmail.dillernet.com">http://zmail.dillernet.com. At the time when this message was reported were you able to reach http://zmail.dillernet.com">http://zmail.dillernet.com directly from browser using the same PC/Mac?

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