Zimbra & iOS, Exchange: "Unable to Move Message"

General discussion about Zimbra Desktop.
12335psurana
Posts: 2
Joined: Sat Sep 13, 2014 3:13 am

Zimbra & iOS, Exchange: "Unable to Move Message"

Postby 12335psurana » Mon Jan 19, 2015 12:49 am

is it still happening on ZCS 8.6.0?


dlbewley
Advanced member
Advanced member
Posts: 82
Joined: Fri Sep 12, 2014 10:15 pm

Zimbra & iOS, Exchange: "Unable to Move Message"

Postby dlbewley » Mon Jan 19, 2015 1:00 pm

yes
css1323
Posts: 10
Joined: Tue Dec 02, 2014 10:34 pm

Zimbra & iOS, Exchange: "Unable to Move Message"

Postby css1323 » Mon Jan 19, 2015 3:54 pm

When you say this, do you use Outlook along with using mail on Android? Or only Android with ZWC?
Bruno LIVERNAIS
Posts: 3
Joined: Tue Dec 30, 2014 11:39 am

Zimbra & iOS, Exchange: "Unable to Move Message"

Postby Bruno LIVERNAIS » Fri Feb 06, 2015 11:15 am

This issue seems to be related to iOS 8.x as the trash folder in the Mail app is not the "right" one... and contrary to iOS 7.x, it is not possible to set it correctly :-(.



This should be fixed by a ZCS patch???
dlbewley
Advanced member
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Posts: 82
Joined: Fri Sep 12, 2014 10:15 pm

Zimbra & iOS, Exchange: "Unable to Move Message"

Postby dlbewley » Fri Feb 06, 2015 11:35 am

Can you elaborate on how you know it has anything to do with iOS 8 and folder names? The bug seems to indicate it is related to the Zimbra Dumpster feature. I haven't tested with it turned off to confirm.
Bruno LIVERNAIS
Posts: 3
Joined: Tue Dec 30, 2014 11:39 am

Zimbra & iOS, Exchange: "Unable to Move Message"

Postby Bruno LIVERNAIS » Fri Feb 06, 2015 11:46 am

I've read on other forum thread that trash folder could be local or server based. When deleting a message on an iOS device, it is moved to the trash folder which seems be different from the device (using ActiveSync) and any other IMAP client... In older version of iOS the trash folder could be controlled and set to the server based one but this advanced option has disappeared in recent version of iOS.



I don't know if this could help... but it's very annoying for users. :-(
css1323
Posts: 10
Joined: Tue Dec 02, 2014 10:34 pm

Zimbra & iOS, Exchange: "Unable to Move Message"

Postby css1323 » Thu Feb 18, 2016 5:36 pm

Just as an update (late), we ended up downgrading to Version 8.0.9_GA_6191. Since then Mail app for iOS has been working fine.

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