Attachments not working

General discussion about Zimbra Desktop.
kkimani
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Joined: Sat Sep 13, 2014 12:42 am

Attachments not working

Postby kkimani » Tue Mar 31, 2015 1:35 pm

I upgraded my zimbra from version 7.1.1 to version 8.6


I'm running on ubuntu 14.04 64 bit.


Currently my users are unable to attach documents to their mails. They have to save the draft first then they are able to attach. Looking desperately for a solution



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cayaraa
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Joined: Sat Sep 13, 2014 12:33 am
ZCS/ZD Version: ZCS 8.7 NE & ZCS 8.7 FOSS

Attachments not working

Postby cayaraa » Wed Apr 01, 2015 3:22 pm

That sounds very odd. Do you see any errors in /opt/zimbra/log/mailbox.log when someone is trying to add an attachment and failing?
kkimani
Posts: 48
Joined: Sat Sep 13, 2014 12:42 am

Attachments not working

Postby kkimani » Thu Apr 02, 2015 7:05 am

There is no error in mailbox.log. Currently after changing composing email with HTML, the issue has become minimal. But still persisted for some users
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cayaraa
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ZCS/ZD Version: ZCS 8.7 NE & ZCS 8.7 FOSS

Attachments not working

Postby cayaraa » Thu Apr 02, 2015 8:01 am

Hmm. Are you maybe using old browser versions? I know sometimes we would see weird things happen with the ajax webclient with the user was on an old browser.
kkimani
Posts: 48
Joined: Sat Sep 13, 2014 12:42 am

Attachments not working

Postby kkimani » Thu Apr 02, 2015 9:26 am

Thanks, The browser was the issue. The user was using Safari hence the attachment issue. On chrome and firefox it was working as required. Thanks
rogerM
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Joined: Sat Sep 13, 2014 3:55 am

Attachments not working

Postby rogerM » Thu Jul 30, 2015 10:17 am

I'm seeing this error as well.

If you click to add the attachment, nothing is listed. If you click to add the same exact file again, it works. Safari 8.0 on OS 10.10.1 Safari 8.0.6 on 10.10.3 Safari 7.1.4 on OS 10.9.5
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cdamon
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Attachments not working

Postby cdamon » Tue Aug 04, 2015 1:16 pm

https://bugzilla.zimbra.com/show_bug.cgi?id=100675

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