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Attachments not working

Posted: Tue Mar 31, 2015 1:35 pm
by kkimani

I upgraded my zimbra from version 7.1.1 to version 8.6


I'm running on ubuntu 14.04 64 bit.


Currently my users are unable to attach documents to their mails. They have to save the draft first then they are able to attach. Looking desperately for a solution


Attachments not working

Posted: Wed Apr 01, 2015 3:22 pm
by cayaraa
That sounds very odd. Do you see any errors in /opt/zimbra/log/mailbox.log when someone is trying to add an attachment and failing?

Attachments not working

Posted: Thu Apr 02, 2015 7:05 am
by kkimani
There is no error in mailbox.log. Currently after changing composing email with HTML, the issue has become minimal. But still persisted for some users

Attachments not working

Posted: Thu Apr 02, 2015 8:01 am
by cayaraa
Hmm. Are you maybe using old browser versions? I know sometimes we would see weird things happen with the ajax webclient with the user was on an old browser.

Attachments not working

Posted: Thu Apr 02, 2015 9:26 am
by kkimani
Thanks, The browser was the issue. The user was using Safari hence the attachment issue. On chrome and firefox it was working as required. Thanks

Attachments not working

Posted: Thu Jul 30, 2015 10:17 am
by rogerM
I'm seeing this error as well.

If you click to add the attachment, nothing is listed. If you click to add the same exact file again, it works. Safari 8.0 on OS 10.10.1 Safari 8.0.6 on 10.10.3 Safari 7.1.4 on OS 10.9.5

Attachments not working

Posted: Tue Aug 04, 2015 1:16 pm
by cdamon
https://bugzilla.zimbra.com/show_bug.cgi?id=100675