7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

General discussion about Zimbra Desktop.
bothra
Posts: 4
Joined: Thu Oct 08, 2015 11:16 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby bothra » Fri Oct 09, 2015 11:42 am

I am running Java 8 update 60 (jre-8u60). ZD is 7.2.7 GA. ZD was running ok (except for the 1in white square) before the upgrade to El Capitan. I uninstalled ZD and tried to install it again. It gives the following error during install "To use the “java” command-line tool you need to install a JDK." This is the same error I got when I was trying to run ZD. I also tried to downgrade to Java 8 update 31 ((jre-8u31), but that did not work either.


bothra
Posts: 4
Joined: Thu Oct 08, 2015 11:16 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby bothra » Fri Oct 09, 2015 11:58 am

Ok, so I installed jre1.6 from this link, and then I was able to install JD and get it to run.

Nice_Whites
Posts: 3
Joined: Mon Oct 12, 2015 10:56 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby Nice_Whites » Mon Oct 12, 2015 10:58 am

hi. the upgrade to El Capitan prevents access to Zimbra Desktop altogether, demanding a "JDK" and not recognizing the Java update...what to do please? you've clearly managed it somehow. thanks
bothra
Posts: 4
Joined: Thu Oct 08, 2015 11:16 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby bothra » Mon Oct 12, 2015 6:52 pm

BTW, somehow this also resolved my white square problem!!
PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby PriteshGajjar » Tue Oct 13, 2015 2:47 am

Nice_Whites,



Can you download http://download.oracle.com/otn-pub/java/jdk/8u60-b27/jdk-8u60-macosx-x64.dmg.
Nice_Whites
Posts: 3
Joined: Mon Oct 12, 2015 10:56 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby Nice_Whites » Tue Oct 13, 2015 4:03 am

hi Pritesh I've tried following the link and am getting an error screen saying :



































In order to download products from Oracle Technology Network you must agree to the OTN license terms.
Be sure that...
 Your browser has "cookies" and JavaScript enabled.
 You clicked on "Accept License" for the product you wish to download.
 You attempt the download within 30 minutes of accepting the license.

cookies are indeed enabled on my browser...


thanks

PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby PriteshGajjar » Tue Oct 13, 2015 4:21 am

Hi Nice_Whites,



Please try to download it from http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html (You can accept license and start downloading.)
Nice_Whites
Posts: 3
Joined: Mon Oct 12, 2015 10:56 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby Nice_Whites » Thu Oct 15, 2015 9:28 am

Pritesh you're an angel ;) all working now
PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

7.2.5 Mac OS X displays a 1" white box over display windows since upgrading Mac OS X to 10.10.3

Postby PriteshGajjar » Fri Oct 16, 2015 4:06 am

Great! Good to know it's working for you :)

Return to “General Questions”

Who is online

Users browsing this forum: No registered users and 6 guests