No review and cannot open office files directly after upgrade to 7.3

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bhwong
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No review and cannot open office files directly after upgrade to 7.3

Postby bhwong » Fri May 05, 2017 10:08 am

Users complain that after upgrading Zimbra Desktop from 7.2 to 7.3, they lost review function and they cannot open Excel, Word and Powerpoint files directly from the email attachment. The option given is to save first and find them from the download folder to open. Where can I configure this? Is Zimbra Desktop 7.3 using Microsoft Edge browser which is why it has this issue?


ddedo
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby ddedo » Fri May 05, 2017 11:40 am

i have same problem.

win 10, not using edge.
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jorgedlcruz
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby jorgedlcruz » Fri May 05, 2017 2:35 pm

Hi guys,
With the move to Node Web kit framework, some functionality is different, this is one of them.
It's a known issue and we will keep working to resolve it.

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
g__t
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby g__t » Mon May 08, 2017 5:31 am

jorgedlcruz wrote:Hi guys,
With the move to Node Web kit framework, some functionality is different, this is one of them.
It's a known issue and we will keep working to resolve it.

Best regards

Heyo,

Any eta on fixing a problem?
g__t
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby g__t » Wed May 17, 2017 6:49 am

jorgedlcruz wrote:Hi guys,
With the move to Node Web kit framework, some functionality is different, this is one of them.
It's a known issue and we will keep working to resolve it.

Best regards

Sorry for another post but - we're still waiting, any info - anything - when this will be fixed?
For now I stopped all updates on our comp pcs and reverted to 7.2.8 on few of these.
bhwong
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby bhwong » Thu May 18, 2017 1:48 am

User on Zimbra Desktop 7.3 now feedback that his webmail on Chrome can no longer login unless he switch to standard HTML version. Even so, it's not responsive at all. I hope this has nothing to do with Zimbra Desktop issue.
g__t
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby g__t » Wed Jun 07, 2017 6:33 am

jorgedlcruz wrote:Hi guys,
With the move to Node Web kit framework, some functionality is different, this is one of them.
It's a known issue and we will keep working to resolve it.

Best regards

Issue is more than month old.. still no info about fixing a problem.
Any word on this dear devs? Its a bit confusing right now.
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jorgedlcruz
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby jorgedlcruz » Wed Jun 07, 2017 8:28 am

Hello,
We are still working on it and other bug fixes, I expect that we will have a new version of ZD in July.

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
bhwong
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby bhwong » Wed Jun 28, 2017 1:45 am

I believe there is some serious bugs with Zimbra Desktop, because I notice that all users who are complaining slow AJAX web clients are all ZD users. When restoring their accounts from backup, there is no such issues anymore. See this: viewtopic.php?t=56551&start=10
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Re: No review and cannot open office files directly after upgrade to 7.3

Postby g__t » Wed Jul 19, 2017 6:30 am

jorgedlcruz wrote:Hello,
We are still working on it and other bug fixes, I expect that we will have a new version of ZD in July.

Best regards


Hi J., we got July so.. Any eta?

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