can not run zimbra desktop

General discussion about Zimbra Desktop.
lvhannan
Posts: 17
Joined: Fri Apr 28, 2017 2:02 am

can not run zimbra desktop

Postby lvhannan » Mon Jun 26, 2017 1:05 am

my zimbra desktop version is zdesktop_7_3_0_ga_b13060_20170410030639_win64 , my operation system is win7 64.
my java version is jav 1.8, when i open zimbra desktop , it show :HTTP ERROR 500

Problem accessing /zimbra/desktop/login.jsp. Reason:

com/zimbra/cs/taglib/tag/LoginTag
Caused by:

java.lang.UnsupportedClassVersionError: com/zimbra/cs/taglib/tag/LoginTag

when this happen , can any body give me some help ,thanks .


PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

Re: can not run zimbra desktop

Postby PriteshGajjar » Tue Jun 27, 2017 6:12 am

There is some issue in detecting Java version. Can you try re-installing 1.8 Java and see if that solves the problem.
jdeeben
Posts: 1
Joined: Thu Jun 29, 2017 4:39 pm

Re: can not run zimbra desktop

Postby jdeeben » Thu Jun 29, 2017 5:02 pm

I am facing the same issue of not being able to start my Zimbra Desktop. I was able to trap the error message that was posted. It is:
Script: C:\Program Files\Zimbra\Zimbra Desktop\win32\zdrun.vbs
Line: 301
Char: 5
Error: ActiveX component can't create object
Code: 800A01AD
Source: Microsoft VBScript runtime error

I have removed Zimbra and re-installed it and still get the same error.

Any suggestions
Jay

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