zdesktop issue report (2008-05-16 17:14:39): mail.NO_SUCH_MSG

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
John.Marsden
Posts: 31
Joined: Fri Sep 12, 2014 11:18 pm

zdesktop issue report (2008-05-16 17:14:39): mail.NO_SUCH_MSG

Postby John.Marsden » Fri May 16, 2008 9:26 pm

Please post this issue report to Zimbra Desktop Support Forums at
Product">http://www.zimbra.com/forums/zimbra-desktop/.
Product
name: Zimbra Desktop

Product version: 0.84

Build ID: 1119

Release type: BETA

OS Platform: Windows XP x86 5.1

Time of event: 2008-05-16 17:14:39

Issue summary: push item failed
Failure details:

----------------------------------------------------------------------------
com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such message: 60356

ExceptionId:sync-timer-myemail@mail.box:1210936479046:c03442b411c242bb

Code:mail.NO_SUCH_MSG Arg:(itemId, IID, "60356")

at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_MSG(MailServiceException.java:168)

at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1161)

at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.java:1728)

at com.zimbra.cs.mailbox.MailItem.getById(MailItem.java:1101)

at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:1958)

at com.zimbra.cs.mailbox.OfflineMailbox.getItemById(OfflineMailbox.java:175)

at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:1927)

at com.zimbra.cs.mailbox.Mailbox.getMessageById(Mailbox.java:2879)

at com.zimbra.cs.mailbox.PushChanges.syncMessage(PushChanges.java:868)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:246)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:144)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:130)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:89)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)
----------------------------------------------------------------------------


jholder
Zimbra Employee
Zimbra Employee
Posts: 4686
Joined: Fri Sep 12, 2014 10:00 pm

zdesktop issue report (2008-05-16 17:14:39): mail.NO_SUCH_MSG

Postby jholder » Mon May 19, 2008 3:42 pm

Hmm

Do you have any other client connected to this account? Looks like it went to push an item, but couldn't find the msg.
John.Marsden
Posts: 31
Joined: Fri Sep 12, 2014 11:18 pm

zdesktop issue report (2008-05-16 17:14:39): mail.NO_SUCH_MSG

Postby John.Marsden » Mon May 19, 2008 9:20 pm

[quote user="jholder"]Hmm

Do you have any other client connected to this account? Looks like it went to push an item, but couldn't find the msg.[/QUOTE]
I may have had a web client open at the same time connected to ZCS for the same account. I do this sometimes when the internet connection is poor (as it often is here in Bangladesh) and work between Zdesktop and the web client. See my other post at http://www.zimbra.com/forums/general-questions/18306-forcing-retry-zdesktop-backend-sync.html#post92590

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