Calendar Events disappeared / gone missing

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
diacono
Posts: 12
Joined: Fri Sep 12, 2014 10:02 pm

Calendar Events disappeared / gone missing

Postby diacono » Thu Apr 02, 2009 5:04 pm

I'm fairly confident that ever since one of the most recent updates I now can't see any of my own nor shared calendar events when I click on the Calendar tab.
If I login via the WebGUI I can see them, in fact I can see the entries pop-up in the mini calendar on the left hand side. Just not when I check the Calendar tab, it's just empty!
Any ideas?
I think my provider (SimplyMS.com) is running ZimbraCS 5.0.11... how can I tell?
Many thanks in advance


egorka
Posts: 3
Joined: Sat Sep 13, 2014 12:12 am

Calendar Events disappeared / gone missing

Postby egorka » Fri Apr 03, 2009 12:28 am

In Yahoo! Zimbra Desktop
 http://flexsys.ru/1.jpg />
In Mozilla Firefox
 http://flexsys.ru/2.jpg />
phoenix
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Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Calendar Events disappeared / gone missing

Postby phoenix » Fri Apr 03, 2009 1:30 am

[quote user="diacono"]I think my provider (SimplyMS.com) is running ZimbraCS 5.0.11... how can I tell?[/QUOTE]Go to the Web UI and enter the following in the search field and hit enter:
$set: get version
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
diacono
Posts: 12
Joined: Fri Sep 12, 2014 10:02 pm

Calendar Events disappeared / gone missing

Postby diacono » Fri Apr 03, 2009 2:49 am

Thanks phoenix, here are the results:

Client Version: 5.0.11_GA_2695.RHEL5_64
Any ideas as it appears that I'm not alone!?
jmhe
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Posts: 830
Joined: Fri Sep 12, 2014 11:42 pm

Calendar Events disappeared / gone missing

Postby jmhe » Fri Apr 03, 2009 12:31 pm

this is a duplicate post. please don't create dup posts.

let's use the thread i replied.
[quote user="egorka"]In Yahoo! Zimbra Desktop
 http://flexsys.ru/1.jpg />
In Mozilla Firefox
 http://flexsys.ru/2.jpg />[/QUOTE]
jmhe
Outstanding Member
Outstanding Member
Posts: 830
Joined: Fri Sep 12, 2014 11:42 pm

Calendar Events disappeared / gone missing

Postby jmhe » Fri Apr 03, 2009 12:31 pm

please attach log/zdesktop.log
[quote user="diacono"]I'm fairly confident that ever since one of the most recent updates I now can't see any of my own nor shared calendar events when I click on the Calendar tab.
If I login via the WebGUI I can see them, in fact I can see the entries pop-up in the mini calendar on the left hand side. Just not when I check the Calendar tab, it's just empty!
Any ideas?
I think my provider (SimplyMS.com) is running ZimbraCS 5.0.11... how can I tell?
Many thanks in advance[/QUOTE]
diacono
Posts: 12
Joined: Fri Sep 12, 2014 10:02 pm

Calendar Events disappeared / gone missing

Postby diacono » Fri Apr 03, 2009 1:10 pm

[quote user="jmhe"]please attach log/zdesktop.log[/QUOTE]
Just had a quick look the the log and I'm not to keen in posting it here!! I'll try and send it via PM...
Is there something specific you are looking for in the log?
Thanks
jmhe
Outstanding Member
Outstanding Member
Posts: 830
Joined: Fri Sep 12, 2014 11:42 pm

Calendar Events disappeared / gone missing

Postby jmhe » Fri Apr 03, 2009 1:14 pm

I will be looking for exception errors...(with stack traces)
[quote user="diacono"]Just had a quick look the the log and I'm not to keen in posting it here!! I'll try and send it via PM...
Is there something specific you are looking for in the log?
Thanks[/QUOTE]
diacono
Posts: 12
Joined: Fri Sep 12, 2014 10:02 pm

Calendar Events disappeared / gone missing

Postby diacono » Fri Apr 03, 2009 1:24 pm

OK, how about this:


2009-03-18 08:47:58,060 ERROR [mid=2] [] offline - sync failure: MYEMAILADDRESS@MYDOMAIN.COM

com.zimbra.common.service.ServiceException: system failure: PushChanges.sync

ExceptionId:mid=2:1237366077724:adf8cc92c300c8b8

Code:service.FAILURE

at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)

at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRecoverableException(SyncExceptionHandler.java:40)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:373)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:174)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:185)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:140)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:121)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)

at java.util.TimerThread.mainLoop(Timer.java:512)

at java.util.TimerThread.run(Timer.java:462)

Caused by: com.zimbra.common.service.ServiceException: error while proxying request to target server cannot determine soap protocol in reply: Error 500

HTTP ERROR: 500

INTERNAL_SERVER_ERROR

RequestURI=/service/soap/

Caused by:

java.nio.channels.CancelledKeyException

at sun.nio.ch.SelectionKeyImpl.ensureValid(SelectionKeyImpl.java:55)

at sun.nio.ch.SelectionKeyImpl.interestOps(SelectionKeyImpl.java:59)

at org.mortbay.io.nio.SelectChannelEndPoint.updateKey(SelectChannelEndPoint.java:311)

at org.mortbay.io.nio.SelectChannelEndPoint.blockReadable(SelectChannelEndPoint.java:229)

at org.mortbay.jetty.HttpParser$Input.blockForContent(HttpParser.java:1039)

at org.mortbay.jetty.HttpParser$Input.read(HttpParser.java:995)

at java.io.InputStream.read(InputStream.java:89)

at com.zimbra.soap.SoapServlet.readRequest(SoapServlet.java:372)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:227)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:189)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)

at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)

at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:148)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

Powered">http://jetty.mortbay.org/">Powered by Jetty://























ExceptionId:mid=2:1237366077547:adf8cc92c300c8b8

Code:service.PROXY_ERROR Arg:(url, STR, https://zimbracs.simplyms.com/service/soap/")

at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:303)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:791)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:740)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:736)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:732)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:728)

at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem(PushChanges.java:1267)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:367)

... 7 more




[quote user="jmhe"]I will be looking for exception errors...(with stack traces)[/QUOTE]
jmhe
Outstanding Member
Outstanding Member
Posts: 830
Joined: Fri Sep 12, 2014 11:42 pm

Calendar Events disappeared / gone missing

Postby jmhe » Fri Apr 03, 2009 1:30 pm

interesting. give me some time to look into this....is that the only exception you got ?


[quote user="diacono"]OK, how about this:


2009-03-18 08:47:58,060 ERROR [mid=2] [] offline - sync failure: MYEMAILADDRESS@MYDOMAIN.COM

com.zimbra.common.service.ServiceException: system failure: PushChanges.sync

ExceptionId:mid=2:1237366077724:adf8cc92c300c8b8

Code:service.FAILURE

at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)

at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRecoverableException(SyncExceptionHandler.java:40)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:373)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:174)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:185)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:140)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:121)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)

at java.util.TimerThread.mainLoop(Timer.java:512)

at java.util.TimerThread.run(Timer.java:462)

Caused by: com.zimbra.common.service.ServiceException: error while proxying request to target server cannot determine soap protocol in reply: Error 500

HTTP ERROR: 500

INTERNAL_SERVER_ERROR

RequestURI=/service/soap/

Caused by:

java.nio.channels.CancelledKeyException

at sun.nio.ch.SelectionKeyImpl.ensureValid(SelectionKeyImpl.java:55)

at sun.nio.ch.SelectionKeyImpl.interestOps(SelectionKeyImpl.java:59)

at org.mortbay.io.nio.SelectChannelEndPoint.updateKey(SelectChannelEndPoint.java:311)

at org.mortbay.io.nio.SelectChannelEndPoint.blockReadable(SelectChannelEndPoint.java:229)

at org.mortbay.jetty.HttpParser$Input.blockForContent(HttpParser.java:1039)

at org.mortbay.jetty.HttpParser$Input.read(HttpParser.java:995)

at java.io.InputStream.read(InputStream.java:89)

at com.zimbra.soap.SoapServlet.readRequest(SoapServlet.java:372)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:227)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:189)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)

at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)

at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:148)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

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ExceptionId:mid=2:1237366077547:adf8cc92c300c8b8

Code:service.PROXY_ERROR Arg:(url, STR, https://zimbracs.simplyms.com/service/soap/")

at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:303)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:791)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:740)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:736)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:732)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:728)

at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem(PushChanges.java:1267)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:367)

... 7 more

[/QUOTE]

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