[SOLVED] zdesktop fails to sync large mailboxes after migration

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
rpanis
Posts: 11
Joined: Fri Sep 12, 2014 11:54 pm

[SOLVED] zdesktop fails to sync large mailboxes after migration

Postby rpanis » Fri Jul 10, 2009 10:25 am

Hi,
some users cannot sync their (large) mailbox with the zimbra desktop

in the log i find following error
2009-07-10 10:53:30,583 ERROR [mid=4] [mid=4;] RedoLogManager - IOException during redo log rollover

2009-07-10 10:53:30,583 FATAL [mid=4] [mid=4;] system - Aborting process

java.io.IOException: Unable to rename C:Documents and SettingsDirkLocal SettingsApplication Dataimbrazdesktop edolog~tmp-redo-20090710.085327.833-seq793.log to C:Documents and SettingsDirkLocal SettingsApplication Dataimbrazdesktop edolog edo.log

at com.zimbra.cs.redolog.logger.FileLogWriter.rollover(FileLogWriter.java:416)

at com.zimbra.cs.redolog.RedoLogManager.rollover(RedoLogManager.java:589)

at com.zimbra.cs.redolog.RedoLogManager.log(RedoLogManager.java:389)

at com.zimbra.cs.redolog.op.RedoableOp.log(RedoableOp.java:317)

at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailbox.java:6879)

at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(Mailbox.java:5016)

at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:4708)

at com.zimbra.cs.mailbox.InitialSync.saveMessage(InitialSync.java:1192)

at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:1002)

at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:960)

at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:431)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:321)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:385)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:385)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:385)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:385)

at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:172)

at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:155)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:184)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:140)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:121)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:437)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)


RealmQuests
Posts: 9
Joined: Fri Sep 12, 2014 11:53 pm

[SOLVED] zdesktop fails to sync large mailboxes after migration

Postby RealmQuests » Tue Jul 14, 2009 1:31 pm

Also having this issue. Posting it over in Error Reports...
RealmQuests
Posts: 9
Joined: Fri Sep 12, 2014 11:53 pm

[SOLVED] zdesktop fails to sync large mailboxes after migration

Postby RealmQuests » Tue Jul 14, 2009 1:32 pm

Duh -- didn't realize I was in Error Reports. Here's what we're getting for a debug (this is from a Macbook Air):
Debug message: Unexpected end of stream
Exception:
com.zimbra.common.service.ServiceException: system failure:

Synchronization of folder '/Inbox' failed

ExceptionId:btpool0-5:1247491888243:6351179fe5a4e28c

Code:service.FAILURE

at

com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)

at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapSync.java:298)

at com.zimbra.cs.datasource.ImapSync.syncMessages(ImapSync.java:260)

at com.zimbra.cs.datasource.ImapSync.syncFolders(ImapSync.java:195)

at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:152)

at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:88)

at com.zimbra.cs.offline.YMailImport.importData(YMailImport.java:53)

at

com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:154)

at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)

at

com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)

at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)

at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:49)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:286)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:275)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:190)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at

org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at

org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at

org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at

org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at

org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at

org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

Caused by: java.io.EOFException: Unexpected end of stream

at com.zimbra.cs.mailclient.util.Io.copyBytes(Io.java:46)

at

com.zimbra.cs.mailclient.imap.ImapInputStream.readLiteral(ImapInputStream.java:210)

at

com.zimbra.cs.mailclient.imap.ImapInputStream.readLiteral(ImapInputStream.java:194)

at

com.zimbra.cs.mailclient.imap.ImapInputStream.readAStringData(ImapInputStream.java:111)

at

com.zimbra.cs.mailclient.imap.ImapInputStream.readNStringData(ImapInputStream.java:92)

at com.zimbra.cs.mailclient.imap.Body.readBody(Body.java:62)

at com.zimbra.cs.mailclient.imap.Body.read(Body.java:47)

at

com.zimbra.cs.mailclient.imap.MessageData.readAttribute(MessageData.java:101)

at

com.zimbra.cs.mailclient.imap.MessageData.readResponse(MessageData.java:84)

at com.zimbra.cs.mailclient.imap.MessageData.read(MessageData.java:75)

at

com.zimbra.cs.mailclient.imap.ImapResponse.readUntagged(ImapResponse.java:107)

at

com.zimbra.cs.mailclient.imap.ImapResponse.readResponse(ImapResponse.java:53)

at com.zimbra.cs.mailclient.imap.ImapResponse.read(ImapResponse.java:41)

at

com.zimbra.cs.mailclient.imap.ImapConnection.readResponse(ImapConnection.java:628)

at

com.zimbra.cs.mailclient.imap.ImapConnection.nextResponse(ImapConnection.java:622)

at

com.zimbra.cs.mailclient.imap.ImapConnection.waitForResponse(ImapConnection.java:541)

at

com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:475)

at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:77)

at

com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:81)

at

com.zimbra.cs.mailclient.imap.ImapConnection.uidFetch(ImapConnection.java:297)

at

com.zimbra.cs.datasource.ImapFolderSync.fetchMessages(ImapFolderSync.java:927)

at

com.zimbra.cs.datasource.ImapFolderSync.fetchMessages(ImapFolderSync.java:862)

at

com.zimbra.cs.datasource.ImapFolderSync.syncMessages(ImapFolderSync.java:247)

at com.zimbra.cs.datasource.ImapSync.syncMessages(ImapSync.java:257)

... 35 more
If issue persists please post description and debug information here.
Error Reports - Zimbra - Forums
rpanis
Posts: 11
Joined: Fri Sep 12, 2014 11:54 pm

[SOLVED] zdesktop fails to sync large mailboxes after migration

Postby rpanis » Wed Jul 15, 2009 1:50 am

In my case i was caused by macfee anti virus that locked to file for scanning.
phoenix
Ambassador
Ambassador
Posts: 26414
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

[SOLVED] zdesktop fails to sync large mailboxes after migration

Postby phoenix » Wed Jul 15, 2009 1:54 am

[quote user="rpanis"]In my case i was caused by macfee anti virus that locked to file for scanning.[/QUOTE]So, as this is your thread, you can mark this Solved I guess?
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168

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