OutOfMemoryError Zdesktop 2 beta 1

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
bquinata
Posts: 17
Joined: Fri Sep 12, 2014 10:11 pm

OutOfMemoryError Zdesktop 2 beta 1

Postby bquinata » Tue Feb 16, 2010 4:34 pm

per Zimbra Desktop's suggestion to post here.
Plan to modify java memory allocation and restart zdesktop
Running Xubuntu
Linux ops-laptop 2.6.31-19-generic #56-Ubuntu SMP Thu Jan 28 01:26:53 UTC 2010 i686 GNU/Linux
             total       used       free     shared    buffers     cached

Mem: 1277124 617332 659792 0 34288 283564

-/+ buffers/cache: 299480 977644

Swap: 1373516 0 1373516




From zdesktop.log


;version=2.0;build=10343;release=BETA;os=Linux i386 2.6.31-19-generic;server=5.0.19
2010-02-16 15:22:31,801 ERROR [sync-mbox-bquinata@unicon.net] [mid=2;] offline - sync failure: bquinata@unicon.net

java.lang.OutOfMemoryError: Java heap space

at java.lang.StringCoding$StringEncoder.encode(Unknown Source)

at java.lang.StringCoding.encode(Unknown Source)

at java.lang.String.getBytes(Unknown Source)

at com.zimbra.cs.service.mail.ParseMimeMessage.importMsgSoap(ParseMimeMessage.java:104)

at com.zimbra.cs.service.mail.SetCalendarItem.getSetCalendarItemData(SetCalendarItem.java:151)

at com.zimbra.cs.service.mail.SetCalendarItem.parseSetAppointmentRequest(SetCalendarItem.java:222)

at com.zimbra.cs.mailbox.InitialSync.setCalendarItem(InitialSync.java:807)

at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem(InitialSync.java:644)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:260)

at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:390)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:370)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:380)

at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:191)

at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:175)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:172)

at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:109)

at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:90)

at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:254)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)


bquinata
Posts: 17
Joined: Fri Sep 12, 2014 10:11 pm

OutOfMemoryError Zdesktop 2 beta 1

Postby bquinata » Tue Feb 16, 2010 6:27 pm

update:
the memory error resulted in my desktop showing the default folders plus three under Inbox. After making changes below, I now have all my folders.
edited ~/zdesktop/bin/zdesktop
line 297 where it begins with MAILBOXD_JAVA_OPTIONS
changed -Xms and -Xmx to 256m
From my understanding instead of having java allocated more memory up to -Xmx value just allocate the max and forget about it by setting -Xms and -Xmx to the same value.
jjzhuang
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Joined: Fri Sep 12, 2014 10:24 pm

OutOfMemoryError Zdesktop 2 beta 1

Postby jjzhuang » Thu Feb 18, 2010 3:16 am

Hi, this means you have a very large meeting, either because of attachments or it's a recurring meeting with tons of exceptions.
Do you happen to know which meeting it is? If you do, we'd like to see what kind of meeting it is so we can reproduce it. Thanks!
bquinata
Posts: 17
Joined: Fri Sep 12, 2014 10:11 pm

OutOfMemoryError Zdesktop 2 beta 1

Postby bquinata » Thu Feb 18, 2010 10:24 am

I have several reoccurring appts that do not have end dates. They have been in my calendar prior to using ZD 2 beta 1.


[zimbra@zimbra ~]$ zmmailbox -z-m bquinata@unicon.net

mailbox: bquinata@unicon.net, size: 971.46 MB, messages: 26137, unread: 5502

mbox bquinata@unicon.net> gaf

Id View Unread Msg Count Path

---------- ---- ---------- ---------- ----------

1 conv 0 0 / ()

122973 task 0 15 /10-21-2008 ()

16 docu 0 3 /Briefcase ()

10 appo 0 307 /Calendar ()

14 mess 0 157 /Chats ()

3990 conv 0 1630 / ()

105862 conv 0 17 //Customer Support ()

130803 mess 0 9 // ()

7 cont 0 19 /Contacts ()

1353 conv 0 1369 /Coop ()

197990 mess 3 14 /Coop/Cases ()

6 mess 0 20 /Drafts ()

13 cont 0 444 /Emailed Contacts ()

1096 conv 0 1041 /End-Users ()

35826 conv 0 372 /HE ()

2 mess 222 1080 /Inbox ()

105831 conv 295 299 /Inbox/Mail Delivery Failure ()

106334 conv 89 90 /Inbox/Nagios ()

35643 conv 0 0 /Journal ()

4 mess 0 4 /Junk ()

162130 mess 0 3 /Junk E-mail ()

85952 conv 0 75 /Mine ()

12 wiki 0 10 /Notebook ()

35644 conv 0 0 /Notes ()

913 conv 0 1035 /Operations ()

100029 mess 0 37 /Operations/ ()

109784 conv 0 43 /Operations/ ()

128874 mess 0 20 /Operations/Database ()

147735 mess 0 26 /Operations/ ()

130682 mess 0 183 /Operations/Email ()

163760 mess 0 345 /Operations/Facility ()

88524 mess 76 423 /Operations/Faxes ()

151787 mess 0 226 /Operations/Hosting ()

89191 conv 0 199 /Operations/HR ()

81104 conv 0 4 /Operations/Logs ()

85257 conv 0 41 /Operations/ ()

173551 mess 0 30 /Operations/Servers ()

139815 mess 3863 3954 /Operations/Operations Log's Inbox (:2)

2a16a929-b mess 0 225 /Operations/Operations Log's Inbox/Bandwidth ()

2a16a929-b conv 0 0 /Operations/Operations Log's Inbox/Clients ()

2a16a929-b mess 138 138 /Operations/Operations Log's Inbox/Clients/ ()

2a16a929-b mess 0 0 /Operations/Operations Log's Inbox/Clients/ ()

2a16a929-b mess 816 870 /Operations/Operations Log's Inbox/ ()

167534 conv 0 0 /RSS Feeds ()

5 mess 0 4659 /Sent ()

15 task 0 0 /Tasks ()

3 conv 0 3818 /Trash ()

1743 conv 0 697 /Vendors ()

165527 mess 0 122 /Vendors/Co-location ()

101858 conv 0 241 /Vendors/ ()

102198 conv 0 173 /Vendors/ ()

108975 conv 0 347 /Vendors/ISP ()

113024 mess 0 116 /Vendors/ ()

165511 mess 0 93 /Vendors/VOIP ()

100027 mess 0 23 /Vendors/Zimbra ()

82187 appo 0 953 /'s Calendar (:10)

107190 appo 0 0 /'s Calendar (:10)

101548 appo 0 0 /'s Calendar (:10)

184500 appo 0 110 / (:10)

131340 appo 0 0 /'s Calendar (:10)

153210 appo 0 4 /Operations- (:124204)

153215 appo 0 4 /Operations- (:124203)

112888 appo 0 0 /'s Calendar (:10)

gnyce
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Posts: 204
Joined: Fri Sep 12, 2014 10:41 pm

OutOfMemoryError Zdesktop 2 beta 1

Postby gnyce » Thu Feb 18, 2010 2:00 pm

FWIW, we had a situtation here where we had a recurring meeting with lots of exceptions, and where it (the meeting) was updated with different attachments. It could bring the ZCS server to its' knees in trying to process that (or delete it, or edit it).
bquinata
Posts: 17
Joined: Fri Sep 12, 2014 10:11 pm

OutOfMemoryError Zdesktop 2 beta 1

Postby bquinata » Thu Feb 18, 2010 2:22 pm

Thanks for ths heads up. We do have a couple of calendars shared within departments. I'll have to keep a close eye on ours. Not so sure a calendar event is where attachments should reside but I see the convenience of it.

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