Can this actually be true?

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
6445mek
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Can this actually be true?

Postby 6445mek » Thu Apr 15, 2010 3:25 am

We have been trying out Desktop Beta 2 at our company.
One of our employees was worried that his error reports were being automatically sent to Zimbra, is this possible? (including e-mail contents)


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cayaraa
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Can this actually be true?

Postby cayaraa » Thu Apr 15, 2010 10:26 am

I'm pretty sure it says in the error report email to remove any sensitive data.
6445mek
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Can this actually be true?

Postby 6445mek » Fri Apr 16, 2010 3:46 am

It does indeed say that but my colleague is saying they were sent automatically.
I'm hoping they can't actually be sent this way.
What I am asking is do you have to actually click on something saying "send report" or can it be automatic?
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cayaraa
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Can this actually be true?

Postby cayaraa » Fri Apr 16, 2010 7:54 am

Going from memory I think it acted like the drafts folder. After an error a new email would showup in the folder that you would have to send manually. I remember at one point I had 4-5 emails sitting in there.
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tonster
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Can this actually be true?

Postby tonster » Fri Apr 16, 2010 8:03 am

Error Reports are NOT sent automatically to Zimbra. They are placed in an 'Error Reports' folder in zdesktop. If you want to submit them, select the message in that folder and there is a button in the header that says 'Report'. Click on 'Report' to submit the report to Zimbra.
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tonster
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Can this actually be true?

Postby tonster » Sat Apr 24, 2010 9:13 am

[quote]yes it is possible.[/QUOTE]
No it's not. Zimbra Desktop does not automatically send error reports, they're strictly voluntary.
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tonster
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Can this actually be true?

Postby tonster » Tue Apr 27, 2010 7:50 am

error replies give information about errors that zdesktop runs into while it runs and gives some generalized debugging information in an attempt to improve zdesktop. If you look in the error reports folder you'll see any error reports you have, and have the option of sending them to zimbra to help improve the product. If you don't wish to share them, simply delete them.

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