Hotmail - Failure communicating with remote server

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
milanmk
Posts: 4
Joined: Sat Sep 13, 2014 12:07 am

Hotmail - Failure communicating with remote server

Postby milanmk » Tue Sep 01, 2009 11:29 pm

I am getting this error message since last two days and couldnt sync my Hotmail account with Zimbra Desktop.
Debug message: DAV error: 998 No extra explanation
Exception:
com.zimbra.common.service.RemoteServiceException: Unable to connect to mail store: DataSource: { id=0e4238e3-a927-4e55-a517-12541afcd43b, type=live, isEnabled=true, name=MSN - milanmk, host=http://www.hotmail.com, port=80, connectionType=cleartext, username=milanmk@hotmail.com, folderId=1 }

ExceptionId:btpool0-2:1251865484031:82051b0b576a6f0d

Code:remote.AUTH_DENIED

at com.zimbra.common.service.RemoteServiceException.AUTH_DENIED(RemoteServiceException.java:90)

at com.zimbra.cs.datasource.LiveImport.connect(LiveImport.java:957)

at com.zimbra.cs.datasource.LiveImport.importData(LiveImport.java:104)

at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:157)

at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)

at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)

at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)

at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:49)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:286)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:275)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:187)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

Caused by: javax.mail.MessagingException: protocolConnect exception;

nested exception is:

java.net.ProtocolException: DAV error: 998 No extra explanation

at com.posisoft.jdavmail.JDAVMailService.protocolConnect(JDAVMailService.java:183)

at com.posisoft.jdavmail.JDAVMailStore.protocolConnect(JDAVMailStore.java:72)

at javax.mail.Service.connect(Service.java:275)

at javax.mail.Service.connect(Service.java:156)

at com.zimbra.cs.datasource.LiveImport.connect(LiveImport.java:955)

... 32 more

Caused by: java.net.ProtocolException: DAV error: 998 No extra explanation

at com.posisoft.jdavmail.JDAVMailService.executeMethod(JDAVMailService.java:232)

at com.posisoft.jdavmail.JDAVMailService.updateFoldersInfo(JDAVMailService.java:250)

at com.posisoft.jdavmail.JDAVMailService.protocolConnect(JDAVMailService.java:177)

... 36 more


3118ZenMasta
Advanced member
Advanced member
Posts: 51
Joined: Sat Sep 13, 2014 12:39 am

Hotmail - Failure communicating with remote server

Postby 3118ZenMasta » Thu Sep 03, 2009 11:11 am

Hotmail - Sending reported error (0x800CCC33): "Access to the account was denied. Verify that your username and password are correct. The server responded 'forbidden'. - Windows Live Help
DAV Migration Complete - Windows Live Help
Hotmail has discontinued DAV protocol.
Your only option is to

A) use Windows Live Mail (should function just like DAV did)

B) configure POP3 access. But just like any pop you will not be able to access your emails from any location anymore. AND you can't leave messages on server.
milanmk
Posts: 4
Joined: Sat Sep 13, 2014 12:07 am

Hotmail - Failure communicating with remote server

Postby milanmk » Fri Sep 04, 2009 1:25 am

Thank you for the DAV information.
Is there any chance of adding the new Hotmail protocol to Zimbra Desktop in future? I would love to see it coming.
BrasilNut
Posts: 14
Joined: Fri Sep 12, 2014 11:20 pm

Hotmail - Failure communicating with remote server

Postby BrasilNut » Wed Sep 16, 2009 12:14 am

[quote user="3118ZenMasta"]Hotmail - Sending reported error (0x800CCC33): "Access to the account was denied. Verify that your username and password are correct. The server responded 'forbidden'. - Windows Live Help
DAV Migration Complete - Windows Live Help
Hotmail has discontinued DAV protocol.
Your only option is to

A) use Windows Live Mail (should function just like DAV did)

B) configure POP3 access. But just like any pop you will not be able to access your emails from any location anymore. AND you can't leave messages on server.[/QUOTE]
From the research I've done, it has been known since May or so that Microsoft was going to discontinue DAV.

That being said, Yahoo/Zimbra did not come up with a solution ?
Is it safe to say that "Microsoft Has Slammed The Door Shut On Zimbra" ???
Or has development been halted on Zimbra ?
I have several clients that are going to "pull the plug" on Zimbra because of this...
3118ZenMasta
Advanced member
Advanced member
Posts: 51
Joined: Sat Sep 13, 2014 12:39 am

Hotmail - Failure communicating with remote server

Postby 3118ZenMasta » Wed Sep 16, 2009 11:41 am

Actually it has been even longer than that. They tried pulling the plug last year but postponed it on May 08.
The new protocol they use is called DeltaSync but from another topic I found here someone said it needs to be licensed and there is no opensource version.
seancasey
Posts: 3
Joined: Sat Sep 13, 2014 1:50 am

Hotmail - Failure communicating with remote server

Postby seancasey » Tue Feb 15, 2011 1:00 pm

Have they since resolved this issue? Hotmail protocol to Zimbra Desktop?
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