Error while accesiing Free Busy lookup in zimbra calendar with Lotus Notes

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jdk
Posts: 15
Joined: Sat Sep 13, 2014 2:35 am

Error while accesiing Free Busy lookup in zimbra calendar with Lotus Notes

Postby jdk » Thu Jul 19, 2012 7:54 am

Hi,
I am getting below error when i am trying to find free busy in calendar status of user other than zimbra.
please help me how can i solve this....thanks


A network service error has occurred.

method: [unknown]

msg: system failure: ldap search failed

code: service.FAILURE

detail: soap:Receiver

trace: com.zimbra.common.service.ServiceException: system failure: ldap search failed ExceptionId:btpool0-379://inmumzm03.tcs.com/service/soap/SearchCalendarResourcesRequest:1342701063400:e4840aa2fc194ec3 Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248) at com.zimbra.cs.gal.GalSearchControl.ldapSearch(GalSearchControl.java:624) at com.zimbra.cs.gal.GalSearchControl.search(GalSearchControl.java:160) at com.zimbra.cs.service.account.SearchCalendarResources.searchGal(SearchCalendarResources.java:98) at com.zimbra.cs.service.account.SearchCalendarResources.handle(SearchCalendarResources.java:59) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:155) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: com.zimbra.common.service.ServiceException: system failure: unable to search gal ExceptionId:btpool0-379://inmumzm03.tcs.com/service/soap/SearchCalendarResourcesRequest:1342701063400:e4840aa2fc194ec3 Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248) at com.zimbra.cs.account.ldap.LdapUtil.searchGal(LdapUtil.java:842) at com.zimbra.cs.account.ldap.LdapUtil.doGalSearch(LdapUtil.java:1042) at com.zimbra.cs.account.ldap.LdapUtil.galSearch(LdapUtil.java:1025) at com.zimbra.cs.gal.GalSearchControl.ldapSearch(GalSearchControl.java:622) ... 38 more Caused by: javax.naming.NoPermissionException: [LDAP: error code 50 - Insufficient Access Rights]; remaining name 'O=TCS' at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3049) at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987) at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2794) at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1826) at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1749) at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:368) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:338) at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:257) at com.zimbra.cs.account.ldap.ZimbraLdapContext.searchDir(ZimbraLdapContext.java:737) at com.zimbra.cs.account.ldap.LdapUtil.searchGal(LdapUtil.java:796) ... 41 more

request:
Body: {

SearchCalendarResourcesRequest: {

_jsns: "urn:zimbraAccount",

attrs: "fullName,email,zimbraCalResLocationDisplayName,zimbraCalResCapacity,zimbraCalResContactEmail,notes,zimbraCalResType",

limit: 50,

offset: 0,

searchFilter: {

conds: {

cond: [

0: {

attr: "zimbraCalResType",

op: "eq",

value: "Location"

}

]

}

}

}

},

Header: {

context: {

_jsns: "urn:zimbra",

account: {

_content: "757575@tcsin.com",

by: "name"

},

authToken: "(removed)",

session: {

_content: 17,

id: 17

},

userAgent: {

name: "ZimbraWebClient - PRISM (Win)",

version: "7.1.2"

}

}

}


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