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com.zimbra.common.service.ServiceException: system failure: Unable to read/write

Posted: Fri Dec 27, 2013 7:54 am
by jpelc
Zimbra server version 7.2.0_GA_2669

Desktop version t.2.2 GA 11951
I am got now 975 Error Reports all with this heading:
Product name: Zimbra Desktop

Product version: 7.2.2

Build ID: 11951

Release type: GA

OS Platform: Linux i386 3.2.0-54-generic-pae

Time of event: 2013-12-27 07:35:57

Error type: service.FAILURE

Item ID: 4733

Error summary: message sync failed
Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
With the following detail:

com.zimbra.common.service.ServiceException: system failure: Unable to read/write message id=4733

ExceptionId:btpool0-311:1388151357066:f475dc760142b0d3

Code:service.FAILURE

at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)

at com.zimbra.cs.mailbox.InitialSync.saveMessage(InitialSync.java:1306)

at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:1133)

at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:1047)

at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:431)

at com.zimbra.cs.mailbox.DeltaSync.syncItems(DeltaSync.java:243)

at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSync.java:185)

at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:124)

at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:89)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:192)

at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124)

at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:55)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)

at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)

at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)

at org.mortbay.jetty.Server.handle(Server.java:326)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

Caused by: javax.net.ssl.SSLException: SSL peer shut down incorrectly

at com.sun.net.ssl.internal.ssl.InputRecord.readV3Record(Unknown Source)

at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source)

at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source)

at java.io.BufferedInputStream.fill(Unknown Source)

at java.io.BufferedInputStream.read1(Unknown Source)

at java.io.BufferedInputStream.read(Unknown Source)

at java.io.FilterInputStream.read(Unknown Source)

at org.apache.commons.httpclient.AutoCloseInputStream.read(AutoCloseInputStream.java:108)

at java.io.FilterInputStream.read(Unknown Source)

at java.util.zip.InflaterInputStream.fill(Unknown Source)

at java.util.zip.InflaterInputStream.read(Unknown Source)

at java.util.zip.GZIPInputStream.read(Unknown Source)

at com.zimbra.common.util.tar.TarBuffer.readBlock(TarBuffer.java:257)

at com.zimbra.common.util.tar.TarBuffer.readRecord(TarBuffer.java:223)

at com.zimbra.common.util.tar.TarInputStream.read(TarInputStream.java:349)

at com.zimbra.common.util.CopyInputStream.read(CopyInputStream.java:70)

at java.io.InputStream.read(Unknown Source)

at com.zimbra.cs.store.BlobBuilder.append(BlobBuilder.java:127)

at com.zimbra.cs.store.file.FileBlobStore.storeIncoming(FileBlobStore.java:94)

at com.zimbra.cs.store.StoreManager.storeIncoming(StoreManager.java:112)

at com.zimbra.cs.mailbox.InitialSync.saveMessage(InitialSync.java:1300)

... 37 more

The symptom is that the mailbox does not sync on demand, but over very long time (hours) it does sync.

Calendar items do not match those of the Web Client calendars


Any ideas?

Re: com.zimbra.common.service.ServiceException: system failure: Unable to read/write

Posted: Tue Jul 16, 2019 5:40 am
by chetan.mangulley
The same issue in my Laptop, I have installed all Zimbra desktop version and java version but the problem is not solved.
Dear team, I am sharing text message kindly check and solve my problem.

Failure communicating with remote server. Please try again later.
(debug info)
Unexpected end of ZLIB input stream Exception:
com.zimbra.common.service.ServiceException: system failure: TarInputStream
ExceptionId:btpool0-15:1562928654665:11160edb205a45da
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:254)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:1160)
at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:1047)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:423)
at com.zimbra.cs.mailbox.DeltaSync.syncItems(DeltaSync.java:245)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSync.java:187)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:124)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:89)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:192)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:125)
at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:15
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:21
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:98
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:21
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Caused by: java.io.EOFException: Unexpected end of ZLIB input stream
at java.util.zip.InflaterInputStream.fill(Unknown Source)
at java.util.zip.InflaterInputStream.read(Unknown Source)
at java.util.zip.GZIPInputStream.read(Unknown Source)
at com.zimbra.common.util.tar.TarBuffer.readBlock(TarBuffer.java:257)
at com.zimbra.common.util.tar.TarBuffer.readRecord(TarBuffer.java:223)
at com.zimbra.common.util.tar.TarInputStream.read(TarInputStream.java:349)
at com.zimbra.common.util.tar.TarInputStream.skip(TarInputStream.java:173)
at com.zimbra.common.util.tar.TarInputStream.getNextEntry(TarInputStream.java:235)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:1107)
... 36 more
If issue persists please post description and debug information here.