Desktop Sync Error

[Paolo Ciavatti]

Hi guy, i have a problem with Zimbra Desktop about client sync. Zimbra, have a red X on accont. Any sent message, is persistent on outbox and is sent with senad-and-receive button is pressed. Debug error reported is :
Messaggio di debug: invalid request: empty/missing item ID
Eccezione:
com.zimbra.common.soap.SoapFaultException: invalid request: empty/missing item ID

ExceptionId:qtp1044962984-219933:https://192.168.1.252:443/service/soap/TagActionRequest:1389693910984:749c66bbca30310f

Code:service.INVALID_REQUEST

at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:88)

at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:354)

at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:313)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:260)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164)

at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407)

at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:393)

at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:678)

at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:640)

at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:635)

at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:628)

at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:624)

at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:620)

at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:616)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:232)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:195)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:193)

at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124)

at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:105)

at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)
Any idea ?

[Rozay84]

Clicked Setup
Then Reset
All content is redownloaded from the server after the next sync is completed.