Mailboxes with long name can't be sync via Zimbra desktop

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sergey.shcherbovich
Posts: 2
Joined: Fri Dec 12, 2014 3:45 am

Mailboxes with long name can't be sync via Zimbra desktop

Postby sergey.shcherbovich » Fri Dec 12, 2014 4:02 am

Hello.


I found following issue during using Zimbra latest desktop.


I have Folder with long name on my IMAP (dovecot) server. I'm trying to perform sync with my mail server. 


As result sync if failed. Not all messages are loaded from server.



Please see error log:



com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:sync-mbox-test@incos.by:1418377669983:02d10bedeacfcaaa
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:169)
at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:136)
at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:100)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:317)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:277)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:439)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:478)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTimer(DataSourceMailbox.java:406)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox/MyFolder/Folder1/Folder2/Folder3/Folder4/Folder5/Folder6/Folder7/Folder8/Folder9' failed
ExceptionId:sync-mbox-test@incos.by:1418377669983:02d10bedeacfcaaa
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(ImapSync.java:388)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:329)
at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:239)
at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:164)
... 10 more
Caused by: java.io.IOException: Connection is closed
at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:498)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:95)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:111)
at com.zimbra.cs.mailclient.imap.ImapConnection.doSelectOrExamine(ImapConnection.java:205)
at com.zimbra.cs.mailclient.imap.ImapConnection.select(ImapConnection.java:192)
at com.zimbra.cs.datasource.imap.RemoteFolder.select(RemoteFolder.java:198)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:269)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:326)
... 12 more


sergey.shcherbovich
Posts: 2
Joined: Fri Dec 12, 2014 3:45 am

Mailboxes with long name can't be sync via Zimbra desktop

Postby sergey.shcherbovich » Fri Dec 12, 2014 4:03 am

Error log :



com.zimbra.common.service.ServiceException: system failure: Folder sync failed

ExceptionId:sync-mbox-test@incos.by:1418378406770:bbfe25427eecd48f

Code:service.FAILURE

at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)

at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:169)

at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:136)

at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:100)

at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:317)

at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:277)

at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:439)

at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:478)

at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTimer(DataSourceMailbox.java:406)

at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)

Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox/MyFolder/Folder1/Folder2/Folder3/Folder4/Folder5/Folder6/Folder7/Folder8/Folder9' failed

ExceptionId:sync-mbox-test@incos.by:1418378406770:bbfe25427eecd48f

Code:service.FAILURE

at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)

at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(ImapSync.java:388)

at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:329)

at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:239)

at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:164)

... 10 more

Caused by: java.io.IOException: Connection is closed

at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:498)

at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:95)

at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:111)

at com.zimbra.cs.mailclient.imap.ImapConnection.doSelectOrExamine(ImapConnection.java:205)

at com.zimbra.cs.mailclient.imap.ImapConnection.select(ImapConnection.java:192)

at com.zimbra.cs.datasource.imap.RemoteFolder.select(RemoteFolder.java:198)

at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:269)

at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:326)

... 12 more

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