"A network service error has occurred." in opening a message in ZD 7.2.5 GA

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guevarra_jec
Posts: 1
Joined: Thu Jan 22, 2015 3:38 am

"A network service error has occurred." in opening a message in ZD 7.2.5 GA

Postby guevarra_jec » Thu Jan 22, 2015 7:29 pm

Has anyone experienced the same error below in ZD 7.2.5 GA?


Thanks.


=================================================================================================================================================


method:[unknown]msg:system failure: java.lang.ClassCastException: com.zimbra.cs.mailbox.DataSourceMailbox cannot be cast to com.zimbra.cs.mailbox.ZcsMailboxcode:service.FAILUREdetail:soap:Receivertrace:com.zimbra.common.service.ServiceException: system failure: java.lang.ClassCastException: com.zimbra.cs.mailbox.DataSourceMailbox cannot be cast to com.zimbra.cs.mailbox.ZcsMailbox ExceptionId:btpool0-4:1421975313475:2f6cfaf7cfd6778f Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:443) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: java.lang.ClassCastException: com.zimbra.cs.mailbox.DataSourceMailbox cannot be cast to com.zimbra.cs.mailbox.ZcsMailbox at com.zimbra.cs.service.offline.OfflineSendDeliveryReport.sendReport(OfflineSendDeliveryReport.java:126) at com.zimbra.cs.service.offline.OfflineSendDeliveryReport.handle(OfflineSendDeliveryReport.java:72) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) ... 26 more request:


Body: {
SendDeliveryReportRequest: {
_jsns: "urn:zimbraMail",
mid: "ad9deaaa-5476-44ed-af74-b97ed6fc8b14:1682"
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "*********@*********",
by: "name"
},
authToken: "(removed)",
notify: {
seq: 3
},
session: {
_content: 12,
id: 12
},
userAgent: {
name: "ZimbraWebClient - PRISM (Win)",
version: "7.2.5 GA"
}
}
==============================================================================================================================================


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jorgedlcruz
Zimbra Alumni
Zimbra Alumni
Posts: 2769
Joined: Thu May 22, 2014 4:47 pm

"A network service error has occurred." in opening a message in ZD 7.2.5 GA

Postby jorgedlcruz » Fri Jan 23, 2015 6:22 am

Hi guevarra_jec,

Is the message coming from otuside?

Are you using Zimbra Desktop with a Zimbra account, or Gmail, Yahoo, just IMAP?



Let us know.



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/

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