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Cannot connect to server - Sync issues

Posted: Fri May 15, 2015 10:20 am
by sanderson@mma.org

Getting this error In ZD 7.2.5.12038 on Mac OS 10.9.5 with Java 8 (latest) installed.


There are only 8500 contacts in ZD (most of which are in Emailed Contacts).


Failure communicating with remote server. Please try again later.

(debug info)



exceeded limit of 10000 contacts Exception:
com.zimbra.cs.mailbox.MailServiceException: exceeded limit of 10000 contacts
ExceptionId:btpool0-3:1431702747097:3232dd99bd7678e9
Code:mail.TOO_MANY_CONTACTS Arg:(limit, NUM, "10000")
at com.zimbra.cs.mailbox.MailServiceException.TOO_MANY_CONTACTS(MailServiceException.java:303)
at com.zimbra.cs.mailbox.Mailbox.updateContactCount(Mailbox.java:1083)
at com.zimbra.cs.mailbox.Contact.create(Contact.java:620)
at com.zimbra.cs.mailbox.Mailbox.createContact(Mailbox.java:6323)
at com.zimbra.cs.mailbox.InitialSync.syncContact(InitialSync.java:973)
at com.zimbra.cs.mailbox.InitialSync.syncContacts(InitialSync.java:999)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:290)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:380)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:311)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:319)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:227)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:211)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:190)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124)
at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)



Cannot connect to server - Sync issues

Posted: Mon May 18, 2015 11:44 am
by jorgedlcruz
Hi sanderson,

Are you using a Zimbra Collaboration like email server? Or IMAP/POP3?



Best regards.

Cannot connect to server - Sync issues

Posted: Mon May 18, 2015 2:12 pm
by sanderson@mma.org
Zimbra Desktop is setup for Zimbra account on hosted 7.x Zimbra Network Edition.