Zimbra Desktop 7.27 on Windows 10 64 bit returns an error when moving mail to local folders

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
flavio.lodoli
Posts: 1
Joined: Tue Jul 19, 2016 10:23 am

Zimbra Desktop 7.27 on Windows 10 64 bit returns an error when moving mail to local folders

Postby flavio.lodoli » Tue Sep 06, 2016 9:53 am

Good morning,
I installed ZD 7.2.7 GA build 12059 on a windows 10 64bit.
All is working as administrator without proxy set in the Connection tab of Internet Settings.
When I use Zimbra Desktop as an user which is not the administrator I need to set the proxy to access Internet.
I set my zimbra server in the " not user proxy server for.." and I can connect to it using ZD as well.
I can create local folders and subfolders in ZD but when I move a mail to them I receive the error below:

An error occurred in the network service.
method: [unknown]
msg: system failure: error while proxying request to target server: HTTP/1.1 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. )
code: service.FAILURE
detail: soap:Receiver
trace: com.zimbra.common.service.ServiceException: system failure: error while proxying request to target server: HTTP/1.1 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. ) ExceptionId:btpool0-28:1468831349928:afb41ad564371176 Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253) at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:571) at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:555) at com.zimbra.cs.zclient.ZMailbox.invokeJaxb(ZMailbox.java:550) at com.zimbra.cs.zclient.ZMailbox.populateFolderCache(ZMailbox.java:3086) at com.zimbra.cs.zclient.ZMailbox.getFolderById(ZMailbox.java:2264) at com.zimbra.cs.service.mail.ItemActionHelper.executeRemote(ItemActionHelper.java:464) at com.zimbra.cs.service.mail.ItemActionHelper.schedule(ItemActionHelper.java:348) at com.zimbra.cs.service.mail.ItemActionHelper.MOVE(ItemActionHelper.java:128) at com.zimbra.cs.service.mail.ItemAction.handleCommon(ItemAction.java:152) at com.zimbra.cs.service.mail.ConvAction.handle(ConvAction.java:41) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.DocumentHandler.proxyRequest(DocumentHandler.java:494) at com.zimbra.soap.DocumentHandler.proxyRequest(DocumentHandler.java:436) at com.zimbra.cs.service.mail.ItemAction.proxyRemoteItems(ItemAction.java:316) at com.zimbra.cs.service.mail.ItemAction.handleCommon(ItemAction.java:120) at com.zimbra.cs.service.mail.ConvAction.handle(ConvAction.java:41) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: com.zimbra.common.service.ServiceException: error while proxying request to target server: HTTP/1.1 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. ) ExceptionId:btpool0-28:1468831349928:afb41ad564371176 Code:service.PROXY_ERROR Arg:(url, STR, "http://localhost:49813/service/soap/GetFolderRequest") at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:322) at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:247) at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164) at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407) at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:561) ... 42 more
request: Body: {
ConvActionRequest: {
_jsns: "urn:zimbraMail",
action: {
id: "47f2e058-75e7-4933-9aae-b62cc87a2482:-679",
l: "286",
op: "move",
tcon: "-tjs"
}
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "local@host.local",
by: "name"
},
authToken: "(removed)",
notify: {
seq: 28
},
session: {
_content: 14,
id: 14
},
userAgent: {
name: "ZimbraWebClient - PRISM (Win)",
version: "7.2.7 GA"
}
}
}

I set localhost and 127.0.0.1 as exceptions in using proxy but the error is still there.
Any hint??
Thank you


Return to “Error Reports”

Who is online

Users browsing this forum: No registered users and 3 guests