Error "Windows cannot access the specified device, path, or file..."

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vasilis
Posts: 3
Joined: Thu Sep 08, 2016 7:45 am

Error "Windows cannot access the specified device, path, or file..."

Postby vasilis » Thu Sep 08, 2016 8:04 am

Hello,

I have installed Zimbra Desktop (version 7.2.7.12059) in Windows 7 and while it tries to start, it outputs following error in popup window (with title "C:Windows\system32\wscript.exe"): "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

I have also disabled both antivirus and antispyware program and tried to start Zimbra Desktop, but I get the same error message again.

I would appreciate any help/tips on this issue.


PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

Re: Error "Windows cannot access the specified device, path, or file..."

Postby PriteshGajjar » Mon Sep 19, 2016 3:22 pm

Can you launch application using Administrator access(Run as administrator) and see if that solves the problem.
vasilis
Posts: 3
Joined: Thu Sep 08, 2016 7:45 am

Re: Error "Windows cannot access the specified device, path, or file..."

Postby vasilis » Wed Sep 28, 2016 6:22 pm

It didn't make any difference running zimbra as administrator. The same error message.
vasilis
Posts: 3
Joined: Thu Sep 08, 2016 7:45 am

Re: Error "Windows cannot access the specified device, path, or file..."

Postby vasilis » Wed Oct 19, 2016 7:09 am

Anybody with a clue???
I would appreciate any help.
PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

Re: Error "Windows cannot access the specified device, path, or file..."

Postby PriteshGajjar » Tue Nov 22, 2016 9:46 am

Can you try installing latest version from https://www.zimbra.com/downloads/zimbra-desktop/?

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